WordPress.org

Posted a reply to Department selection option not showing for user, on the site WordPress.org Forums:
Hi @imran2w, Thank you for getting in touch, we do appreciate your time. Please could…

6 months ago

Posted a reply to The plugin adds a slow POST admin-ajax.php request, on the site WordPress.org Forums:
Hi @lukefiretoss, Thank you for getting back to me and clarifying. We will definitely look…

6 months ago

Posted a reply to Locla server use, on the site WordPress.org Forums:
Hi @wpbugfix, Thank you for reaching out to us and raising your concerns. I will…

6 months ago

Posted a reply to The plugin adds a slow POST admin-ajax.php request, on the site WordPress.org Forums:
Hi @lukefiretoss, Thank you for getting in touch, we do appreciate your time. Based on…

6 months ago

Posted a reply to Plugin not working, on the site WordPress.org Forums:
Hi @donpro, Thank you for reaching out to us, we do appreciate your time. Please…

6 months ago

Posted a reply to Offline send message not working, on the site WordPress.org Forums:
Hi @alexanderlabrie, @tristancrum, and @miksbl, Thank you all for reaching out to us, we do…

6 months ago

Posted a reply to Translation, on the site WordPress.org Forums:
Hi @crysx and @sebastienrenaudeau, Thank you for your continued time on this. This should be…

6 months ago

Posted a reply to Increase size of the circle icon, on the site WordPress.org Forums:
Hi @livvy, Thank you for reaching out! This would need to be adjusted using custom…

6 months ago

Posted a reply to Agent Profile Picture not showing, on the site WordPress.org Forums:
Hi @livvy, Thank you for getting in touch we do appreciate your time. The "picture"…

6 months ago

Posted a reply to On my website frontend “Attachment” functionality not work, on the site WordPress.org Forums:
Hi @alpeshwebby, Thank you for getting in touch, we do appreciate your time. Unfortunately, some…

6 months ago

Posted a reply to Translation, on the site WordPress.org Forums:
Hi @sebastienrenaudeau, Thank you for reaching out to us, we do appreciate your time. Could…

6 months ago

Posted a reply to Site will not load after installing plugin, on the site WordPress.org Forums:
Hi @mhutchins, Thank you for reporting this issue to us. This should not occur as…

7 months ago

Posted a reply to Is there a third party app that can send a text when a chat is sent?, on the site WordPress.org Forums:
Hi @mhutchins, Thank you for getting in touch, we are so glad to hear you…

7 months ago

Posted a reply to Still trouble after hijacking, on the site WordPress.org Forums:
HI @linselusalinn, Thank you for reaching out on our forums. I have confirmed that your…

7 months ago

Posted a reply to Chat Icon does not show up, on the site WordPress.org Forums:
Hi @alinull, Thank you for getting in touch, we do appreciate your time. Our apologies…

7 months ago

Posted a reply to Login not possible after changing URL. HELP, on the site WordPress.org Forums:
Hi @davidpaulos, Thank you for getting in touch, we do appreciate your time. It appears…

7 months ago

Posted a reply to Name/email not showing, on the site WordPress.org Forums:
Hi @alexanderlabrie & @ahog, Thank you for your continued time and patience on this one.…

7 months ago

Posted a reply to Linked to chat via a button in another page, on the site WordPress.org Forums:
Hi @igwebs, Thank you for your time, we do appreciate it. Yes, as @willjoci mentioned,…

7 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @thirdfloor, Thank you for testing the latest version and getting back to me. My…

7 months ago

Posted a reply to CPanel Server Errors, on the site WordPress.org Forums:
Hi @wacagraphics, Thank you for getting in touch and our apologies for the inconvenience caused.…

7 months ago

Posted a reply to Accessibility Issues, on the site WordPress.org Forums:
Hi @knappi, Thank you for taking the time to report these issues to us. We…

7 months ago

Posted a reply to Linked to chat via a button in another page, on the site WordPress.org Forums:
Hi there, Thank you for getting in touch, we do appreciate your time. We do…

7 months ago

Posted a reply to Plugin could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi @thirdfloor, Thank you for getting in touch. May I ask you to update to…

7 months ago

Posted a reply to Name/email not showing, on the site WordPress.org Forums:
Hi @alexanderlabrie, Thank you for getting in touch, we do appreciate your time. Please may…

7 months ago

Posted a reply to Your account has been disabled., on the site WordPress.org Forums:
Hi @sajalahamed, Thank you for getting in touch, we appreciate your time. Please note, all…

7 months ago

Posted a reply to Vulnerabilities fully fixed?, on the site WordPress.org Forums:
Hi @alexanderlabrie, Only a pleasure, happy to help. We will definitely take your suggestion into…

7 months ago

Posted a reply to Vulnerabilities fully fixed?, on the site WordPress.org Forums:
Hi @alexanderlabrie, Thank you for getting in touch, we do appreciate your time. I can…

7 months ago

Posted a reply to Translating text and adding space, on the site WordPress.org Forums:
Hi @karnabal, Thank you so much for getting in touch, we do appreciate your time.…

7 months ago

Posted a reply to Agents not receiving chat transcripts, on the site WordPress.org Forums:
Hi @biotrace, Only a pleasure, happy to help wherever possible. Thank you again for your…

7 months ago

Posted a reply to Business Hours settings keep resetting, on the site WordPress.org Forums:
Hi @biotrace, Thank you for getting in touch and my apologies for the trouble experienced.…

8 months ago

Posted a reply to Agents not receiving chat transcripts, on the site WordPress.org Forums:
Hi @biotrace, Thank you for getting in touch, we do appreciate your time. We are…

8 months ago

Posted a reply to Closing pop-up chat window, on the site WordPress.org Forums:
Hi @logicsolutions, Thank you for getting back to me and my apologies for the misunderstanding.…

8 months ago

Posted a reply to Offline and online at the same time, on the site WordPress.org Forums:
Hi @karnabal, Thank you for getting in touch, we do appreciate your time. Please note,…

8 months ago

Posted a reply to How to set up Google Analytics?, on the site WordPress.org Forums:
HI @kehlliey, Thank you for confirming, we will take a look at the website while…

8 months ago

Posted a reply to Closing pop-up chat window, on the site WordPress.org Forums:
Hi @logicsolutions, Thank you for getting in touch, we do appreciate your time. When using…

8 months ago

Posted a reply to Fatal Error – Google Analytics Plugin, on the site WordPress.org Forums:
HI @esn2019, Thank you for reaching out to us, we do appreciate your time. Unfortunately,…

8 months ago

Posted a reply to Malware detected on the last version, on the site WordPress.org Forums:
Hi there, Thank you for getting in touch, we do appreciate your time. Please reach…

8 months ago

Posted a reply to How to set up Google Analytics?, on the site WordPress.org Forums:
Hi @kehlliey, Thank you for reporting this to us. We are aware of some other…

8 months ago

Posted a reply to disable Pre chat dialog, on the site WordPress.org Forums:
Hi @zcoder, Thank you so much for getting in touch, we do appreciate your time.…

8 months ago

Posted a reply to Chat box not showing after update to 8.0 .34, on the site WordPress.org Forums:
Hi @alordiel, Thank you so much for your time and understanding we do really appreciate…

8 months ago

Posted a reply to error when activating chat, on the site WordPress.org Forums:
Hi there, Thank you for getting back to us on this one, we do appreciate…

8 months ago

Posted a reply to Chat box not showing after update to 8.0 .34, on the site WordPress.org Forums:
Hi @alordiel, Thank you so much for reporting this issue to us, we really appreciate…

8 months ago

Posted a reply to Plugin does not send events to Google Analytics, on the site WordPress.org Forums:
Hi @arsonists, Thank you for getting in touch, we do appreciate your time. Could I…

8 months ago

Posted a reply to Always-on agent app, on the site WordPress.org Forums:
Hi @yward, Thank you for reaching out to us. Unfortunately, our apps are no longer…

8 months ago

Posted a reply to Broken styles in backend since v 8.0.30, on the site WordPress.org Forums:
Hi @crdunst, Thank you so much for the feedback, this was a tremendous help. @nickduncan…

8 months ago

Posted a reply to Chat agent off line, on the site WordPress.org Forums:
Hi @mcdoktorn, Our apologies for the trouble experienced. Could I ask you to confirm if…

8 months ago

Posted a reply to error when activating chat, on the site WordPress.org Forums:
Hi @koullis, Could I ask you to confirm if you have attempted to submit the…

8 months ago

Posted a reply to Problem with Enable chat dashboard and notifications on all admin pages, on the site WordPress.org Forums:
Hi @ljubomir993, My apologies for the inconvenience caused. Could I ask you to reach out…

8 months ago

Posted a reply to Do you know if the malware infected anything else besides your plugin?, on the site WordPress.org Forums:
Hi @echoleaf, Thank you for getting in touch and our apologies for the trouble experienced.…

9 months ago