“The Easiest Way To Manage Your WordPress Agency”

WP FeedBack PRO makes it easy to collaborate with your clients by allowing them to simply click a section
on their website and make a request. Save up to 30% from your project completion time and provide a
great service to your clients at every stage of a project

Get Content | Approve Designs | Provide Support

Get WP FeedBack PRO Now!

Collaboration Directly On Your Client’s WordPress Website

Forget spreadsheets, fragmented emails and Word documents. Save time and easily collect actionable feedback instead of guessing and hoping for the best. With WP FeedBack, you can finally make it easy for clients to communicate with you and make it easy for you to understand them.

Pin tasks directly on your client’s live website

Allow your clients to visually submit feedback and requests directly on their own website,

Tasks are assigned to specific points on a page.
Assign WordPress users to a task.
Discuss the point inside the task’s chat.
Set the status of how urgent the task is.
Take a screenshot of the current view.
Upload any file type to the task.
See technical information of where the task was created from, including screen size & browser.

Pin tasks to the WordPress Admin

Everything you can do on the front-end, can be done inside the WordPress Admin

Teach your clients how to use their website.
Discuss features of your client’s website directly.
Provide great support by allowing your clients to ask questions easily.
Warn your clients not to mess around with settings.
Introduce your client to running their own website without it being daunting.

Gather client feedback on your graphic designs

Easily collaborate with your clients on graphic designs using WP FeedBack’s features

Pin tasks to the specific pixel on your graphic designs.
Upload iterations of the same graphic design.
Quickly switch between versions to see changes that have been made.
Keep a record of each iteration, keeping detailed info on what’s been done.
Allow your clients to submit feedback easily.
Change the background to ensure you can see the graphic easily.

Keep everything organised inside the tasks center

Keep track of what needs to be done on your client’s website

Filter tasks based on type, status, urgency and users assigned.
Talk in the chat from the tasks center.
Click a button that will take you directly to the task on the front-end.
Send a daily and weekly report of what has been done with the click of a button.
Change the settings of any task.

Fully customise how you use WP FeedBack

We give you the power to use our plugin exactly how you want to

White label the entire plugin with change of colour and logo.
Disable the plugin with a checkbox.
Set global notification settings for users to choose.
Enable guest mode to allow visitors to comment without logging in.
Specify which user roles can use WP FeedBack.
Customise which specific features each user role can use.
Reset to default settings with the click of a button.

Centralize Your Agency’s Work And Client Requests

Finally bring your team’s tasks, feedback and client requests together with WP FeedBack’s centralized dashboard.

See all websites you are working on in one place

Install the plugin on a website and use your license, it is then automatically added to your dashboard.

See how many tasks you have for each website.
Keep track of which users are assigned to each website.
Assign users easily with a couple of clicks.
Open each website on the task center by clicking on a website.

Track the progress of tasks easily and efficiently

Keep a website’s tasks organised and track progress so you’re always ahead of the game.

Change the status of a task by dragging them between columns.
Quickly check each task by clicking to a pop-out view.
Customise columns to create your own work flows.
Post comments, upload files, track time and assign users through the pop-up.

Just Released

Get WP FeedBack PRO Now!

As Seen On

Some Raving Reviews 🤘

Awesome tool that we've adopted into our agency to collect client feedback. It's making our processes go much faster as we can now skip long, awkward emails with clients that... read more read less

Jeffery Patch

WP Feedback is a game changer. Genuinely new and innovative thinking about how to efficiently manage feedback between clients and developers/designers. And the pace of change and responsiveness of the... read more read less

James Burden

WP Feedback saves us hours of back and forth with our clients and removes all the ambiguity from the conversation, allowing us to literally get on the same page and... read more read less

Troy Dean

Support and devs are highly focused on improving this new product.

Craig Berry

Saves TONS of time vs the usual back-and-forth, screenshots, etc. With WP Feedback, all parties can leave direct feedback on the exact elements of the page.

And it does other nifty... read more read less

Dave Foy

es la mejor herramienta que se pueda tener para realizar y aclarar tus proyectos con el tus clientes.

Guillermo Barreto Santamaria
Perhaps one of the best investments I've made this year—this software has streamlined the way I have clients review website builds. WP Feedback has already saved my countless hours of... read more read less

Brian Kato

I just wanted to let you know how FREAKING HAPPY I am with this tool. Seriously - IN LOVE.
You guys have ROCKED this O-U-T!

Jack Pine

OMG this plugin make my life so much easier dealing with client requests. I would definitely recommend it. Their support is too notch too!

Ed Booth

Wow, such an amazing product and service! If it isn't enough that WP FeedBack PROvides an amazing and well needed platform to communicate effectively with your clients; The personalized customer... read more read less

Tony Richter

amazing plugin! i have been waiting for something like this for years. has both task management and wordpress frontend Qa rolled into one.

Itiel Avraham

Functionality, Ease of Use, Support, Development, Timesaver, ...

Johannes Springer
Awesome plugin. The first client that used with was very impressed.

Rick Heijster

This has saved me so much time and confusion, and clients just love it. Every single part is well thought out and I have changed all my processes to include... read more read less

Sarah Crawford

So easy to use, the team behind it is very implicated in the community. My client's words " This is perfect! We don't have to use other tools to discuss... read more read less

Paul Aswad

This sounds like it could be perfect for dealing with clients where getting content out of them is akin to pulling teeth

Andy Flint

I am in love. Best tool ever.
I can’t believe how easy it is to give feedback on the site and I’ve never seen a tool like this before. No more... read more read less

Bridget Willard

Killer company/idea and Vito does not stop constantly enhancing it.

Hans Skillrud
Sometimes, when we talk to clients, it's like we're speaking an entirely different language. Not only does this make getting content, and making changes to websites difficult for us, but... read more read less

Kyle Van Deusen

We've been working with the plugin with clients for the last couple of weeks and it has been phenomenal!

Lee Jackson

Support is amazing! So far no complaints.

Sheila Hash

Fantastic product and great support.

Elliot Sowersby

The new WP Feedback plugin is really gaining some traction and excellent feedback which is awesome!

Paul Smart

Excellent tool for managing clients content.

Chris Bourne
The best plugin ever! Not only for feedback but also getting content out of clients. No more, getting blood out of a stone. Such a time saver!.

Andrew Palmer

I know the UserBack software we have been using was well accepted but yours looks leagues ahead of that.

Cain Lazenby

Yes! The WP world must know! The
WP Feedback people deserve a huge pat on the back for what they’ve built. Color me impressed.

Raleigh Leslie

Wanted to take a moment and say how awesome this plugin is and how much I appreciate your personal responses!

Heikki Heikkinen

Awesome plugin. Such a time saver and clients love it.

Adam Helman

You're listening! You're transparent! And it works!
Three things we surprisingly can't really take for granted these days

Noam Kfir
WP Feedback is an excellent solution for any team or #freelancer that wants to ease the process of revisions/proofing on a #WordPress website project with their clients. It offers a... read more read less

David J Brooks Sr.

Awesome tool for Wordpress developers. Really helps with clients who need to provide a visual understanding of site changes and or issues but do not have to go through the... read more read less

Judd Dunagan

This has got to be one of the best WP plugins EVER! Unbelievably powerful product, along with outstanding service from the support team. #KICKASS

John Comley

Keep up the amazing work. So far the clients who's sites I've installed it on absolutely love it, and it has absolutely reduced the amount of time I've spent with... read more read less

Adam Wills

If you haven't seen this plugin, go check it out. It's a game-changer for client communications!

Kinsta

Till now we've used BugHerd but being able to pay for a lifetime license vs monthly overhead to a SASS product is a game changer! And - it's all on... read more read less

Codebrain Media
We're testing this plugin for our workflow to see if it helps with the all important getting content and feedback from clients. So far so good. We've had a couple... read more read less

Jo Waltham

I have installed it on a site and it is amazing. The integration, implementation and potential to establish realtime-trackable collaboration is outstanding. It’s like Google Wave and Slack hooked up... read more read less

Kevin Oneill

Vito, just wanted to give you some kudos, love this so much. Already started to implement the plugin on a few of our clients for testing, and well, they LOVE... read more read less

Brian Deckard

Instead of using spreadsheets, countless emails, phone calls or even the costly advanced prototype, feedback and support tools found on the market; WP Feedback will allow your client to simply... read more read less

Chris Hughes

Loving the plugin! This is going to be a turning point for my business I think!

Leah Harold

Brilliant idea, solid execution with attention to detail, rapid improvements and support, that’s top notch. Great work Vito and WPF team! I’m a big fan already

Karol Tesch
Powerful software with a strong team and a dedicated founder 🔥🔥🔥

Jan Koch

so awesome and useful! loving this plugin

Tom Wilson

It is a really powerful tool to make working with my customer easier. I love it and it is very easy to use. The support team is great, fast in... read more read less

Claudia Rieker

Super fast and friendly support and the tool works like a charm. It saves so much time!

Aaron Casey

Choose the perfect plan for you, risk-free with our 30 day money-back guarantee.

Monthly

$47

Paid Monthly

Let's Start

Single

$79

Paid Yearly

Let's Start

Starter

$159

Paid Yearly

Let's Start

Agency

$299

Paid Yearly
Save 70% - Best Value

Let's Start

+ VAT + 30 Day Money Back Guarantee For All Plans

Not Applicable To 7 Day Free Trials

All prices are in US Dollars

Is this for you?

If you create, manage or support WordPress websites for clients - It is!
Imagine allowing your clients to simply click an item on their own website to ask a question, request a change, provide you content for a specific section or ask for a new feature.
All while collecting the exact amount of information for you to perform the task with no further communications other than "Sure, Done."

Would that save you at least 1 hour of wasted time this year? Maybe more like an hour a day?
Would that inspire your clients to come back for more? Buying more support hours this year?

With 10+ years of building WP sites, we've been there and tried it all before we decided to build the ultimate feedback and comms solution for WP pros.

All In 1 Place

Manage tasks on each page & use our task management tool in the WP dashboard.

Live Notifications

Never miss that change request that your client sleepily sent at 2 am again.

Status & Priority

You'll always be able to keep track of what needs to be done fast and what can wait.

WP Admin Commenting

Everything you see on the front, only in the backend. So you can actively tell your clients not to click update on their own.

1 Click File Uploads

Clients wants another image? Upload to the feed and it's already in the media folder. Saving you time, 10 clicks at a time.

Multisite Compatibility

There's no better way to build your WaaS business and support your clients. Huge roadmap ahead for this one to make it EVEN better.

No Screenshots

Receiving a screenshot made in paint be gone, screenshots are as simple as clicking.

No Extra Logins

You and your clients no longer need to remember 5 different logins to interact.

On-site Feedback

Visual feedback without having your clients having to do anything but click.

Tech Specs

Find out your client's specs. You can be disappointed in private now when it's IE.

White Label

Don't like our branding... That's fine, we guess. You can completely customise it all.

Built Into The Site

Teaching your client to use their own website is hard enough, please no more.

BONUS: Empower Your Client

It's not easy to get your client used to the WP dashboard. By moving all your communications directly into their website, you help them feel comfortable in the new environment, helping them appreciate the website as the incredible marketing tool that it is, rather than another fancy calling card. Which results in more work for you.

BONUS: Save Countless of Hours

Efficiency is key for being a good freelancer or agency. You shouldn't spend your time guessing or searching for the real meaning of your client's request, shouldn't jump from one platform to the next just to reply and shouldn't let your clients dictate how and when to reach you. With our solution, you won't.

Get Started Now

Frequently Asked Questions

Will this plugin work with my theme?

Will this plugin work with my Page Builder?

Can I trust you?

Well, we’re here to earn your trust.

We have hundreds or users that are passionately happy with the product.

I CAN tell you that my team and I have been building WordPress sites for clients for 9 years, building 250+ professional websites, from $2,500 up to $80,000 per project, all with nothing but 5 star reviews.

Personally, I started by designing websites to clients while touring the world with my band at the time and later launched and scaled my agency to 6 figures in the first year.

I have a team of developers, designers and support experts to help me make this solution awesome, all that with your amazing feedback and help, we believe that this solution can become a new standard for WP pros all around the world.

What if I already have a system in place?

First of all, that’s great, you’re already ahead of most. It really just means you felt the same pain we did when you’re trying to serve your own clients.

Here at the Agency, we tried it all:

I started by having no system, allowing clients to contact me however they like. But then when I had to find a piece of information or after I found myself avoiding my FB messanger feed, or getting these annoying 2 minute voice messages on WhatsApp, I searched for a real solution.
I then tried getting them used to just sending me emails, but then I’d get 5 emails, with no subject line, with each file in different place.
Ok, so let’s try inviting them to the project management system.
I started with BaseCamp, then moved to Trello, so it’s easier for them. But it meant they need to manage yet another platform, just for our collaboration.
Then we moved to a support desk. at $80 per user I’m spending thousands on the solution. But then my team and I are spending so much time doing admin. I even hired a VA just to manage the support desk.
Plus for big projects, having all the tickets coming in from email into the support desk. Things became messy, so we manage the big ones on massive spreasheets that we shared with the client to list all the issues, status, urgency and so on. But then again, things quickly lose context. When it’s just a sentence out of 100 lines with no visual aids.

Our solution will help you at any of these stages. I wish I had when I first started and I can see the direct effect on my own agency.

Can I migrate the license between projects?

Yes they can, you can transfer the license between domain is you’d like. As long as there is 1 active domain (or more for the higher plans).

That being said, the way I see it, once you get the client used to using the tool, you should keep using it for ongoing support!

Why would you then train the client on a new process if he’s already playing ball??

Originally, the tool was built as a support tool rather than get content and approve designs but it saved us so much time on the support side that we gave it a test from day one with some new clients and since they gotten used to it, it was even easier to get them to keep using it for post-launch support.

Can I use 1 license on sub-domains?

You will need to add each subdomain as its own domain – The licensing system recognises that these are separate installations so they require verification.
I guess a more accurate definition is per WP install.
But, in any case, the real magic that we’re seeing within my agency and from the beta users is using it for your ongoing support as the 1 way you communicate with the client.

All the other solutions focus just on 1 part of your client communications (Content Snare – Content, Project Huddle/Invision – Design approval, Zendesk and others – Support) and they all work. I want our solution to be the 1 way your clients communicate with you. The thought behind it is that most of us use a different system for each process – Introducing (and training) the client on 3 different things over approx 6 weeks (content, design approval & post-launch support), which when you think about it is very confusing.

Imagine your accountant would’ve done the same – You’d probably end up just carving your own path for communication based on what you’re already used to from other suppliers. But if you establish just 1 way, you need to only train the client once, explaining the logic and importance and how it will save you both a lot of time, and that’s it.

What if I don't like the plugin?

Will you provide support?

Yes! We’re a feedback plugin so it’s only natural that we’d take our support very seriously – And we do!

In fact, that’s one the biggest mentions when we asked the beta group what we’re doing well. 🤓

There’s a designated screen inside the plugin where you reach us instantly.

Plus, you can always pop a question into our Facebook group and either us or others users will be happy to help.

Isn't it a little pricey for a plugin?

As an agency owner, I had these thoughts myself when purchased other products as costs can easily add up.
I like to think of how much in numbers ($) the proposed solution is going to help me generate or save.
We’re currently seeing approx 3 hours saved per week per team member, just by reducing back and forth and the time spent on trying to pinpoint an issue. We charge $76 per hour (£60), so this saves me approx $912 per team member per month.

Plus by giving the client a simple process they can follow, we reduced our average project completion time by 2.5 weeks, which means I get paid faster (for the final deposit).

I hope this helps frame the pricing logically!
And of course, let me know if you have any other questions!

Will the plugin effect my website's speed?

Speed is cruicial for any successful website and we take this part very seriously.

The plugin is an admin tool so it loads only when the users are logged to the site. You can choose the user roles that are allowed to leave comments so it’s mostly used by admins and editors.

Even for them, it’s pretty annoying when the backend is slow so we’re loading the details of each task on click, which means that you’re loading only the ticket you’re currently working on allowing us to reduce the effect on the speed to the minimum.

The speed can be compared to loading a small comments feed on a blog post.

What is the difference between you and InvisionApp?

InvisionApp is a great platform for prototyping, the visual logic of allowing your client to simply click to provide feedback is shared between us. But when it comes to WordPress sites, a lot of the times it’s easier to build the page directly in the browser using one of the many visual design tool out there rather than start on a design software.

When we tried InvisionApp for one of our projects we had to build the page on WP, then take a screenshot and upload it to InvisionApp and map the entire page to the targets it sends to – linking nav items, buttons and inner links to other pages (or screenshots), so that the client can comment on the design and features.

We ended up with 107 screens to manage (On-page actions like tabs or accordions also require a screenshot of their own). So we spent a few hours designing a page, then another hour setting it up on InvisionApp.

Then, after the client added her comments, we went back to WP, made the needed changes, took another screenshot and replaced the previous screenshot on InvisionApp.

If a section changed, or we added/removed a section, all the link mappings were misaligned, so we had to move them around to the new positions.

It gave a good experience for the client but cost us hours to manage and maintain.

Plus, in a responsive website, we had to create a different screenshot for each break point which tripled our work.

AND we had to get the client to form a habit of logging in to InvisionApp every time they want to review or request a change.

WPFeedback removes all of this friction from both your side as the designer, developer or agency as well as from the client side, so now instaed of them going into yet another 3rd party platform, they will get used to visiting their own website. Helping them confront the WP dashboard and feeling comfortable using it. Thus helping them appreciate the incredible value that can be achieved through a WP website and inspiring them to keep adding new features and itterating the website resulting in more work for you.

Is this like BugHerd or Userback?

Other than sharing the concept of visual tags (like with Invision for example), the approach is very different:

Built into the client’s website – We’re the only ones that do that, this helps with the speed, basically with only of a fraction of a second added to the load time after 100 live stickers on a page (which is a lot). There are no calls to a 3rd party server for every task request. Other benefits are file uploads that go directly to your media folder (no need to download/re-upload) and the coolest of them all – WP Admin Commenting – Allowing you and your clients to do the same things you do on the front, only in the back – Explain custom fields and UI for different plugins.
No extra logins – Also by built into the client’s website you never send them to a 3rd party URL. This is actually part of a bigger philosophy of getting the client to actually use their own website. I found that most of us (crazily) send the client to every other platform except their own website, reducing their confidence in using it – By helping them face the WP dashboard, they will be empowered to do the small tasks themselves (like changing text here and there, checking contact submissions and so on) while helping them understand the value of the amazing marketing machine you’ve built for them, inspiring them to initiate more meaningful features, like adding a booking system, building a funnel or creating a client area for their own clients.
1 system for 3 processes – All the other solutions focus just on 1 part of your client communications (Content Snare – Content, Project Huddle/Invision – Design approval, Zendesk and others – Support) and they all work. I want our solution to be the 1 way your clients communicate with you. The thought behind it is that most of us use a different system for each process – Introducing (and training) the client on 3 different things over approx 6 weeks (content, design approval & post-launch support), which when you think about it is very confusing. Imagine your accountant would’ve done the same – You’d probably end up just carving your own path for communication based on what you’re already used to from other suppliers.
But if you establish just 1 way, you need to only train the client once, explaining the logic and importance and how it will save you both a lot of time, and that’s it.
Our own design – Rather than counting on the WordPress interface, which could be pretty intimidating for clients, our interface is modeled after native apps your client is already using (like his Gmail or Facebook account). Making it super friendly for them. As if they don’t end up using it, there’s no real point to it.
Centralized tasks – Even though this is on the roadmap, at the moment our solution is per website with the ability to integrate all the sites to your own support desk or project management system via Zapier. In the future, you will have the option to use our own cloud-based centralized area or keep using your own tools with Zapier and other more specific integrations we will build. The idea is to give you the freedom to craft your own workflow. I like to use TeamWork and my team is already used to it, so this just pushes tasks in there with an additional notification to the support desk, them my team clicks the link in the task to be redirected to the exact location of the request, just 1 click. So instead of completely modifying my workflow, WPF enhanced it to reduce admin and confusion time.

There are a bunch more differences but these are the main ones 🙂

Get WP FeedBack PRO Now!

Will This Work For Your Agency?

Stop Wasting Time Deciphering Emails

If you’ve ever found yourself struggling to understand what clients are trying to say, WP FeedBack is for you. We actually counted 4 hours saved per week per team member.

Cut Projection Completion Time In Half

The faster you get to the bottom of what clients are really looking for in a website, the quicker you’ll be able to see projects through to completion.

Help Clients Start Using Their Website

If clients plan on using the website you built them, WP FeedBack help reduce the number of small tasks as well as help you communicate the value of their website.

Get Paid Faster Than Ever

If you make it difficult for clients to give you feedback, they’ll find it difficult to do so properly. WP FeedBack helps you earn that sweet final deposit faster.

👇

Get WP FeedBack PRO Now!

“The Easiest Way To Manage Your WordPress Agency”

Get Content | Approve Designs | Provide Support

Collaboration Directly On Your Client’s WordPress Website

Pin tasks directly on your client’s live website

Centralize Your Agency’s Work And Client Requests

See all websites you are working on in one place

As Seen On

Some Raving Reviews 🤘

Choose the perfect plan for you, risk-free with our 30 day money-back guarantee.

Starter

$9

For 1 Site

Pro

$19

For 5 Sites

Monthly

$47

For 50 Sites

Single

$79

For 1 Site

Starter

$159

For 5 Sites

Agency

$299

For 100 Sites

+ VAT + 30 Day Money Back Guarantee For All Plans

Is this for you?

All In 1 Place

Live Notifications

Status & Priority

WP Admin Commenting

1 Click File Uploads

Multisite Compatibility

No Screenshots

No Extra Logins

On-site Feedback

Tech Specs

White Label

Built Into The Site

BONUS: Empower Your Client

BONUS: Save Countless of Hours

Frequently Asked Questions

Will This Work For Your Agency?

Stop Wasting Time Deciphering Emails

Cut Projection Completion Time In Half

Help Clients Start Using Their Website

Get Paid Faster Than Ever