WordPress.org

Posted a reply to Still supported?, on the site WordPress.org Forums:
Hi @rosbiffer, I've marked this as resolved since I was able to find your name/email…

56 mins ago

Posted a reply to Adjust Campaign Export Fields, on the site WordPress.org Forums:
Hi @fceadmin, The best way to add a field to the Campaigns export is with…

58 mins ago

Posted a reply to Record Offline Donations, on the site WordPress.org Forums:
Hi @rosbiffer, I see you sent this through our support form as well. My colleague…

2 hours ago

Posted a reply to Recipient field missing, on the site WordPress.org Forums:
Hi @jaswinder1232, This sounds like an issue related to Charitable Ambassadors. If you’re still having…

2 hours ago

Posted a reply to Still supported?, on the site WordPress.org Forums:
Hi @rosbiffer, Yes, we do actively support Charitable and we respond to most emails within…

2 hours ago

Posted a reply to Change Address Field, on the site WordPress.org Forums:
Hi @blair08, For the label, try this: $field->set( 'donation_form', 'label', 'Complete Address' ); If that…

3 days ago

Posted a reply to Donors number count not updating, on the site WordPress.org Forums:
Hi Blair, Yes, the core Charitable plugin will work fine and will continue working normally…

3 weeks ago

Posted a reply to Donors number count not updating, on the site WordPress.org Forums:
Hi @blair08, There are a few things that could be happening. First, could you try…

3 weeks ago

Posted a reply to FRAME, on the site WordPress.org Forums:
Hi @octoberslist, That's a theme on ThemeForest. You'll need to reach out to their support:…

4 weeks ago

Posted a reply to Plugin, on the site WordPress.org Forums:
Hi @octoberslist, This sounds like the same question you asked in your other message. I…

4 weeks ago

Posted a reply to FRAME, on the site WordPress.org Forums:
Hi @octoberslist, This sounds like a theme-specific question. Could you ask the support for the…

4 weeks ago

Posted a reply to Custom Campaign Name to Payment Gateway, on the site WordPress.org Forums:
Hi @skinniyah, Ah, that's not an integration that is managed by us, so I'm not…

1 month ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, I'm going to mark this as resolved for now since I haven't heard…

1 month ago

Posted a reply to WordPress Widgets no longer working after WP 5.5 upgrade, on the site WordPress.org Forums:
Hey @kzeni and @swmarlow, We released an update today that fixes a couple Javascript-related issues…

1 month ago

Posted a reply to Custom Campaign Name to Payment Gateway, on the site WordPress.org Forums:
Hi @skinniyah, That should be possible. Which payment gateway are you using? Cheers, Eric

1 month ago

Posted a reply to A great plugin with fantastic support, on the site WordPress.org Forums:
Thanks @jdickey1 — what an awesome review! So glad you're enjoying Charitable. :) Cheers Eric

1 month ago

Posted a reply to new campaign creation, on the site WordPress.org Forums:
Hi @jainawordpress123, Sorry for taking a while to get back to you about this. Campaigns…

1 month ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, Were you able to resolve this issue with Tiny Giant Studios? Cheers, Eric

1 month ago

Posted a reply to Payment ID does not show in email, on the site WordPress.org Forums:
Hi @zefrem23, Since I haven't heard back from you I have marked this as resolved,…

1 month ago

Posted a reply to WordPress Widgets no longer working after WP 5.5 upgrade, on the site WordPress.org Forums:
Hi @swmarlow, Sorry to hear you're getting errors with widgets. I haven't been able to…

1 month ago

Posted a reply to Charitable Designer not showing up in sidebar, on the site WordPress.org Forums:
Hi @girouardmichellee, It sounds like this might be an issue with the Charitable Designer extension.…

2 months ago

Posted a reply to Works great, better than donorbox, on the site WordPress.org Forums:
Hi Frank, I would suggest using a child theme. This will at least allow you…

4 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hi Frank, These errors all seem to be stemming from your theme, or the plugins…

4 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hey @terra3110, I appreciate you changing your rating, but would still love to help resolve…

4 months ago

Posted a reply to Did not work with most themes, on the site WordPress.org Forums:
Hi @terra3110, Really sorry to hear you encountered problems with Charitable! Which themes did you…

4 months ago

Posted a reply to Payment ID does not show in email, on the site WordPress.org Forums:
Hi @zefrem23, Sorry for the delay in getting back to you. The shortcode looks fine.…

4 months ago

Posted a reply to Can’t translate some string, on the site WordPress.org Forums:
Hi @sannadigital, Those bits are part of the Born to Give theme — check the…

4 months ago

Posted a reply to Display problems, on the site WordPress.org Forums:
Noted @jdembowski — sorry about that! I'd just grabbed the link from the reviews page I…

4 months ago

Posted a reply to Display problems, on the site WordPress.org Forums:
Great, glad we were able to help you resolve that @gseurope! If you get a…

4 months ago

Posted a reply to Great plugin! Greater Support!, on the site WordPress.org Forums:
Thanks for the review @dgprevette — glad we've helped make you look good. :) Cheers, Eric

5 months ago

Posted a reply to Best charity / donation plugin !!, on the site WordPress.org Forums:
Thanks @hamurette — that's awesome to hear! Cheers, Eric

5 months ago

Posted a reply to Display problems, on the site WordPress.org Forums:
Hi @gseurope, It sounds like this could be a theme issue. Could you get in…

5 months ago

Posted a reply to Modal Donation Form, on the site WordPress.org Forums:
Hi @perfectword7, The modal form is not a pop-up form in the sense that it…

5 months ago

Posted a reply to remove login form, on the site WordPress.org Forums:
Hi @daass, Could you get in touch via our support page and let me know…

5 months ago

Posted a reply to remove donation form, on the site WordPress.org Forums:
Hi @daass, I'm afraid not. :( Cheers, Eric

5 months ago

Posted a reply to remove donation form, on the site WordPress.org Forums:
Hi @daass, I'm afraid I don't understand. How would the donor donate without a donation…

5 months ago

Posted a reply to 1, on the site WordPress.org Forums:
Hi @ahuertaisla, Thanks for updating your rating! If possible could you delete the review altogether?…

6 months ago

Posted a reply to Remove “User: Email Verification”, on the site WordPress.org Forums:
Hi @verdugo41, Email verification is required for a few things in Charitable. Viewing past donations…

6 months ago

Posted a reply to Paystack payment gateway, on the site WordPress.org Forums:
Hi @penweaver, Paystack is on our radar as a gateway we'd love to support, but…

6 months ago

Posted a reply to Wonderful plugin and support, on the site WordPress.org Forums:
Thanks @leenient for the great review!

6 months ago