Plugin Status Change Stats
- Plugins requested : 157
- Plugins rejected : 3
- Plugins closed : 234
- Plugins approved : 71
Plugin Queue Stats (current)
- Plugins in the queue (new and pending)* : 695
- → (older than 7 days ago)** : 608
- → (2019-09-16 – 2019-09-23) : 63
- → (new; not processed or replied to yet)* : 39
- → (pending; replied to)* : 656
Help Scout Queue Stats
- Total Conversations: 572 (+110%)
- New Conversations: 488 (+165%)
- Messages Received: 546 (+70%)
- Customers: 438 (+85%)
- Conversations per Day: 71 (+109%)
- Busiest Day: Thursday
- Replies Sent: 832 (+138%)
- Resolved on First Reply: 24% (-12%)
- Resolved: 273 (+76%)
- Resolution Time: 3d 14h (-34%)
- Customers Helped: 443 (+96%)
- Replies per Day: 119 (+138%)
- Closed: 516 (+143%)