WordPress.org

Posted a reply to 4.8.2: The Contact Form shows HTML tags, on the site WordPress.org Forums:
Thanks for testing @rezdwanhamid ! Appreciated. The proposed change will be included in Jetpack's next…

3 years ago

Posted a reply to Important Hidden Options / Module Toggles and Doesn’t Work Properly, on the site WordPress.org Forums:
Thanks again @kzeni! I had a colleague also replicate the issue you reported about the…

3 years ago

Posted a reply to Widget Visibility missing, on the site WordPress.org Forums:
Hi @myeclecticself Are you using the latest version of Jetpack - 4.8.2 ? It is…

3 years ago

Posted a reply to 4.8.2: The Contact Form shows HTML tags, on the site WordPress.org Forums:
Thanks @fiendishlyclever ! Yes @rezdwanhamid, that should work fine! Make sure you have a full…

3 years ago

Posted a reply to Where to enable Contact Form?, on the site WordPress.org Forums:
By default, the Contact Form module will be automatically enabled when you install Jetpack. You'll…

3 years ago

Posted a reply to 4.8.2: The Contact Form shows HTML tags, on the site WordPress.org Forums:
If you are willing to edit PHP files, we have a patch we're working on…

3 years ago

Posted a reply to Recipe shortcode doesnt use the site language, on the site WordPress.org Forums:
Hi @fanvid! Indeed, I just checked the language file for Portuguese and the recipe terms…

3 years ago

Posted a reply to Error when changing traffic settings, on the site WordPress.org Forums:
Hi @sjoerd89! I suspect there may be an issue with your Jetpack connection to WordPress.com…

3 years ago

Posted a reply to Stat now show with author account, on the site WordPress.org Forums:
Hi @micheleschiavo! By default, Author accounts don't see the stats, but you can change this!…

3 years ago

Posted a reply to Where to enable Contact Form?, on the site WordPress.org Forums:
Hi @dsl225! In our latest design we removed many of the individual settings. You can…

3 years ago

Posted a reply to Stats Admin Bar Broken and CSS, on the site WordPress.org Forums:
Hi @brucelai ! Could you upload a screenshot of how it looks so we can…

3 years ago

Posted a reply to multisite deleted site monitoring notices, on the site WordPress.org Forums:
Hi @wasanajones! To do it on your site, you'll need to reconnect Jetpack on that…

3 years ago

Posted a reply to SItemap error, on the site WordPress.org Forums:
Thanks! I'll mark this as resolved and our support team will get back to you…

3 years ago

Posted a reply to can’t turn stats off, on the site WordPress.org Forums:
Hello! You can read more about the decision to change the presence of all the…

3 years ago

Posted a reply to After gallery exit – redirect to home page, on the site WordPress.org Forums:
Great! We've got a bit of a backlog, but you should expect a response in…

3 years ago

Posted a reply to Can’t disable Notifications anymore, on the site WordPress.org Forums:
Hi @garrett-eclipse! In our latest design we removed many of the individual settings. You can…

3 years ago

Posted a reply to Exporting Jetpack Stats, on the site WordPress.org Forums:
Hi @doaadi! The stats are available via the WordPress.com API. Here's how: https://developer.wordpress.com/docs/api/1.1/get/sites/%24site/stats/

3 years ago

Posted a reply to Jetpack won’t connect to WordPress, on the site WordPress.org Forums:
Hi @casualbadger! For SSL protocol errors, the best first start is to check your certificate…

3 years ago

Posted a reply to Removing WordPress attachment pages from jetpack galleries, on the site WordPress.org Forums:
Hi @miguelgaton! I'm not clear on what you are asking. Are you wanting the gallery…

3 years ago

Posted a reply to Error connecting to Jetpack – New Install, on the site WordPress.org Forums:
Hi @marciokoko and @daksharangan ! If you're stuck in that connection loop, here's what to…

3 years ago

Posted a reply to Jetpack Featured Content Carousel autoplay function and post order questions, on the site WordPress.org Forums:
Hi @designbyvivian! There isn't an autoplay function as part of the Jetpack Featured Content. There…

3 years ago

Posted a reply to Jetpack prove your humanity only at logout?, on the site WordPress.org Forums:
Hi @mrmountain! There aren't really too many settings to the Jetpack Protect module. You can…

3 years ago

Posted a reply to Unable to re-activate – curl error 28, on the site WordPress.org Forums:
Hi @johnny538 and @ftomassetti ! As a first step to troubleshooting this issue, can you…

3 years ago

Posted a reply to Is it possible to remove/hide the website url input from Jetpack comment form?, on the site WordPress.org Forums:
Hi @perthmetro! There isn't a way to disable or hide that website field because the…

3 years ago

Posted a reply to WordPress.com portal not highlighting any options., on the site WordPress.org Forums:
Hi @sarangsss29! I can see we've been helping you directly via email. If any questions…

3 years ago

Posted a reply to Publicize Showing Too Much Information…?, on the site WordPress.org Forums:
Hi @afrohoney! For sure! One of the easiest ways is to use the 'Custom Message'…

3 years ago

Posted a reply to Jetpack is not connecting to more than 32 sites, on the site WordPress.org Forums:
Hi @goldsteinmedia ! Could you post a couple of your site URLs here, so I…

3 years ago

Posted a reply to Jetpack Sitemap Help, on the site WordPress.org Forums:
Hi @necfya! I'm seeing a delay on your site's Sync functionality between your Jetpack plugin…

3 years ago

Posted a reply to jetpack portfolio css customization, on the site WordPress.org Forums:
Hi @12557-1 ! Yep! You'll want to customize your theme's CSS to achieve the look…

3 years ago

Posted a reply to Sitemap error, Spin.js error, on the site WordPress.org Forums:
Hi @gopuloong! Sounds like you are using a couple of different sitemap services (Yoast and…

3 years ago

Posted a reply to After gallery exit – redirect to home page, on the site WordPress.org Forums:
Hi @ex501 ! Could you post the URL of your tiled gallery page here so…

3 years ago

Posted a reply to How long does it take Publicize to start working?, on the site WordPress.org Forums:
Hi @yurievtv! Your Jetpack plugin isn't connected to WordPress.com right now, so your Publicize feature…

3 years ago

Posted a reply to Widget Visibility missing, on the site WordPress.org Forums:
Hi @childthemestyles ! That's right. In our latest design we removed many of the individual…

3 years ago

Posted a reply to Error code 51 – please help!, on the site WordPress.org Forums:
Hi @thehappylittleeater! While your site isn't using an SSL certificate, it appears that your WordPress…

3 years ago

Posted a reply to All My IMages are Lost!, on the site WordPress.org Forums:
Hi @ldesherl ! Jetpack doesn't have any functionality to empty your Media Library. Please be…

3 years ago

Posted a reply to my website cannot use any jetpack feature, on the site WordPress.org Forums:
Hi @divyesh911 ! Could you post your site URL here, so I can have a…

3 years ago

Posted a reply to The Jetpack server was unable to communicate with your site, on the site WordPress.org Forums:
Hi @shubluck! Your Jetpack connection look good today. Are you still seeing an error message?…

3 years ago

Posted a reply to Error Retrieving Settings, on the site WordPress.org Forums:
Just checking in @alegroup2015 - were you able to get your site back up and…

3 years ago

Posted a reply to multisite deleted site monitoring notices, on the site WordPress.org Forums:
Hi @wasanajones! Happy to help with this. Could you post the website address here so…

3 years ago

Posted a reply to SItemap error, on the site WordPress.org Forums:
HI @fkranjce1! Could you post your site URL here, so I can have a look?…

3 years ago

Posted a reply to Problem with optimization for mobiles, on the site WordPress.org Forums:
Hi @betelfinland ! Sounds like you're working with your theme's features on your front page.…

3 years ago

Posted a reply to Can I TURN OFF sending posts to email subscribers?, on the site WordPress.org Forums:
Hi @billduncan! Sure thing! You can disable Jetpack's Publicize module, and then re-enable it after…

3 years ago

Posted a reply to Missing Get shortlink button, on the site WordPress.org Forums:
Hi @adryjay ! Your site doesn't have the 'WP.me Shortlinks' module enabled in Jetpack. To…

3 years ago

Posted a reply to When do you support publishing to Linkedin company’s page?, on the site WordPress.org Forums:
Hi @anandmongol! Jetpack does not currently support Publicizing to LinkedIn company pages. This is a…

3 years ago

Posted a reply to Related Posts module is not working, on the site WordPress.org Forums:
Hi @airathalitov! I'm still seeing 502 status code errors when Jetpack tries to sync information…

3 years ago

Posted a reply to Publicize always asking to reconnect, on the site WordPress.org Forums:
Hi @murrey35! Your site stats are stored on WordPress.com so you will never lose them.…

3 years ago

Posted a reply to Important Hidden Options / Module Toggles and Doesn’t Work Properly, on the site WordPress.org Forums:
Thanks for your suggestions and feedback! You can read more about Jetpack's recent changes here:…

3 years ago

Posted a reply to Can’t Navigate Jetpack After Update, on the site WordPress.org Forums:
Hi @ldesherl! That's right. In our latest design we removed many of the individual settings.…

3 years ago