WordPress.org

Posted a reply to How to create a page containing all the downloads?, on the site WordPress.org Forums:
Hi @fabgan, I'm not 100% sure how you envision the "with related categories and sub-categories"…

1 year ago

Posted a reply to need total sold downloads count, on the site WordPress.org Forums:
No problem at all!

1 year ago

Posted a reply to need total sold downloads count, on the site WordPress.org Forums:
@behroozdanta 1 - Use edd_get_total_sales(): https://github.com/easydigitaldownloads/easy-digital-downloads/blob/master/includes/payments/functions.php#L825 $sales = edd_get_total_sales(); echo $sales; 2 - We don't…

1 year ago

Posted a reply to need total sold downloads count, on the site WordPress.org Forums:
Hi Behrooz, I'm not quite sure I understand. Are you saying you're just trying to…

1 year ago

Posted a reply to Email not sent from the plugin using third party email service, on the site WordPress.org Forums:
Great! Glad to hear it's all sorted out now.

1 year ago

Posted a reply to Email not sent from the plugin using third party email service, on the site WordPress.org Forums:
I assume the log you're referring to is the SparkPost log? If no, can you…

1 year ago

Posted a reply to Email not sent from the plugin using third party email service, on the site WordPress.org Forums:
Hi there, That's interesting indeed. I have not used Sparkpost before but I'm going to…

1 year ago

Posted a reply to BUG: MySQL Syntax error ver 5.5.55, on the site WordPress.org Forums:
I'm going to go ahead and close this ticket so we can continue over on…

1 year ago

Posted a reply to BUG: MySQL Syntax error ver 5.5.55, on the site WordPress.org Forums:
Hey there, If you've got some dev experience, we're troubleshooting over on GitHub: https://github.com/easydigitaldownloads/easy-digital-downloads/issues/6952 We…

1 year ago

Posted a reply to BUG: MySQL Syntax error ver 5.5.55, on the site WordPress.org Forums:
In the mean time, can you let me know what version of WordPress, PHP, and…

1 year ago

Posted a reply to BUG: MySQL Syntax error ver 5.5.55, on the site WordPress.org Forums:
Hi there, Sorry for the slow delayed reply. I'm forwarding this to one of our…

1 year ago

Posted a reply to Email not sent from the plugin using third party email service, on the site WordPress.org Forums:
Hi there, Sorry for the slow reply here. In the 'Logging sent emails in WordPress'…

1 year ago

Posted a reply to Customize purchase button, on the site WordPress.org Forums:
Outstanding. We're here if you run into anymore issues.

1 year ago

Posted a reply to Customize purchase button, on the site WordPress.org Forums:
No, browser tools have no affect on the actual site. My browser doesn't have access…

1 year ago

Posted a reply to Customize purchase button, on the site WordPress.org Forums:
No worries. There are browser tools that allow me to see the issue without a…

1 year ago

Posted a reply to Customize purchase button, on the site WordPress.org Forums:
Please link me to a page where I can see the buttons as you describe…

1 year ago

Posted a reply to Customize purchase button, on the site WordPress.org Forums:
Hi there, Sorry for the delay here. It actually looks like you may have discovered…

1 year ago

Posted a reply to Bug: Buttons can not be customized / OceanWP + Elementor, on the site WordPress.org Forums:
Nope problem at all. If you decide to use Easy Digital Downloads in the future…

1 year ago

Posted a reply to Bug: Buttons can not be customized / OceanWP + Elementor, on the site WordPress.org Forums:
HI Raffalea! Sorry for the slow reply here. Thanks for your patience and we really…

1 year ago

Posted a reply to How to Display Service ID in Email Template Tags, on the site WordPress.org Forums:
No problem!

2 years ago

Posted a reply to How to Display Service ID in Email Template Tags, on the site WordPress.org Forums:
Hi there, What you're trying to do isn't possible at the moment. The approach you…

2 years ago

Posted a reply to Add Avatar and Vendor Details in Vendor Dashboard, on the site WordPress.org Forums:
Hi there, We'll be more than happy to help, but you'll need to open your…

2 years ago

Posted a reply to Problem on checkout (possible bug?), on the site WordPress.org Forums:
This has been resolved through the EDD site support channel.

2 years ago

Posted a reply to Is this project closed?, on the site WordPress.org Forums:
It's not "closed" but it doesn't get much attention and most likely won't get any…

2 years ago

Posted a reply to Dynamically change the “Complete Purchase Text” button, on the site WordPress.org Forums:
Hi @sho-down, That would definitely be a cool feature. I'm not sure at the moment…

3 years ago

Posted a reply to Download Problem, on the site WordPress.org Forums:
Hi @ignasyona, I'm replying to you now on your EDD site ticket.

3 years ago

Posted a reply to Download Problem, on the site WordPress.org Forums:
Alright I need to log into your site at this point. Please open a ticket…

3 years ago

Posted a reply to Download Problem, on the site WordPress.org Forums:
Go to Downloads -> Settings -> Misc (tab) -> File Downloads (section) and change the…

3 years ago

Posted a reply to Download Problem, on the site WordPress.org Forums:
Can you completely clear WP Super Cache caches and then temporarily deactivate all plugins besides…

3 years ago

Posted a reply to Attach purchases to users if they checkout as guest, on the site WordPress.org Forums:
Hi @sho-down, I may need to log into your site to troubleshoot. So it's best…

3 years ago

Posted a reply to Download Problem, on the site WordPress.org Forums:
Can you please go to Downloads -> Tools -> System Info and paste the information…

3 years ago

Posted a reply to Attach purchases to users if they checkout as guest, on the site WordPress.org Forums:
Hi @sho-down, That's definitely how it should work. So there might be something wrong on…

3 years ago

Posted a reply to {sitename} tag doesn’t display in Purchase Receipt heading, on the site WordPress.org Forums:
Hi @breeze1986, I'm just letting you know we have plans to add this to EDD…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
Hi @jaboli, Open a ticket here: https://easydigitaldownloads.com/support Address is to Sean so I'll receive it.…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
@jaboli @csmasoudi Both of you please temporarily deactivate all plugins besides EDD on your site…

3 years ago

Posted a reply to Easy digital Downloads – Continue shopping dont work, on the site WordPress.org Forums:
Hi @lars-a-bro, If you are using a child theme, find the style.css file of that…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
Thanks @jaboli and @csmasoudi. I still can't replicate this issue but I've trying to see…

3 years ago

Posted a reply to Easy digital Downloads – Continue shopping dont work, on the site WordPress.org Forums:
Hi @lars-a-bro, This should definitely still be working. What's most likely happening is you do…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
@jaboli Can you go to Downloads -> Tools -> System Info and provide that information…

3 years ago

Posted a reply to Dashboard summary incorrect, on the site WordPress.org Forums:
Moved to the live site support.

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
Hi @jaboli, Where did you see it before the update? Please show me a screenshot.…

3 years ago

Posted a reply to Buy Now Button question, on the site WordPress.org Forums:
Hi Meagan, Just wrap the image in an anchor tag that uses a custom add…

3 years ago

Posted a reply to Dashes after my product names, on the site WordPress.org Forums:
Hi @sho-down, This is definitely a bug. I've logged the issue so we can get…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
Hi @jaboli, I copied your code and changed nothing but some of the text that…

3 years ago

Posted a reply to edd custom field problem after new update 2.7.3, on the site WordPress.org Forums:
Hi @jaboli, You should be using a bit more code than that. Is there more?…

3 years ago

Posted a reply to Dashboard summary incorrect, on the site WordPress.org Forums:
Hi Brain, Are you using any other caching tools at all, like plugins? What version…

3 years ago

Posted a reply to Dashes after my product names, on the site WordPress.org Forums:
Hi @sho-down, Would you happen to be using the Downloads As Services EDD extension? If…

3 years ago