WordPress.org

Posted a reply to International shipping not working for all countries, on the site WordPress.org Forums:
Hi @nexthitwins I was able to receive shipping rates for Canada on your site, but…

8 months ago

Posted a reply to error with version 1.6.2, on the site WordPress.org Forums:
Hi, we released a hotfix and updating to 1.6.14 should fix the problem.

10 months ago

Posted a reply to Compatibility with WooCommerce v3.6, on the site WordPress.org Forums:
@ranone We released an update today which adds the compatibility tag and should get rid…

10 months ago

Posted a reply to Compatibility with WooCommerce v3.6, on the site WordPress.org Forums:
Hi @ranone, We will soon release a small update here that will address this message.…

11 months ago

Posted a reply to Fatal error: Uncaught Error:, on the site WordPress.org Forums:
Hi @missodessa Thanks for reporting this. Could you confirm the version of the WooCommerce plugin…

1 year ago

Posted a reply to USPS Shipping rates problem: Each SKU uses own separate package, on the site WordPress.org Forums:
Could you share the debug output you see on the checkout page when you encounter…

1 year ago

Posted a reply to USPS Shipping rates problem: Each SKU uses own separate package, on the site WordPress.org Forums:
Hi @zanza321 Do you have any packages configured under WooCommerce > Settings > Shipping >…

1 year ago

Posted a reply to No longer picking correct box, on the site WordPress.org Forums:
> Is the new algorithm calculating off the assumption the products are a rectangle? Yes,…

1 year ago

Posted a reply to No longer picking correct box, on the site WordPress.org Forums:
Hi @klishb, We introduced a new geometry-based algorithm for box packing about a year ago.…

1 year ago

Posted a reply to USPS Shipping Service / In-Cart Shipping Rates, on the site WordPress.org Forums:
Hi @pawdl Could you make sure that your store currency is set to USD? Live…

1 year ago

Posted a reply to Object error when trying to view cart, on the site WordPress.org Forums:
Hi @sterndata Thanks for reporting this! I opened an issue here: https://github.com/Automattic/woocommerce-services/issues/1529. We should be…

1 year ago

Posted a reply to First Class Mail Tracking Number, on the site WordPress.org Forums:
Hi @megansageek, Are you using any custom packages configured under WooCommerce > Settings > Shipping…

1 year ago

Posted a reply to An error occurred in WooCommerce Services. Shipping Zone failed, on the site WordPress.org Forums:
Hi @newmoongvn From your logs I see that your site has problems connecting to our…

1 year ago

Posted a reply to Service Down, on the site WordPress.org Forums:
Hi there, It looks like at the time of this forum post the USPS service…

2 years ago

Posted a reply to USPS Rates Returned Are Not Correct, on the site WordPress.org Forums:
Hi, It looks like you have two items in your cart and are getting about…

2 years ago

Posted a reply to How do I change the email where shipping labels go?, on the site WordPress.org Forums:
Hi, The label receipt emails are sent to the email address of the WordPress.com account…

2 years ago

Posted a reply to Shipping price doubles for each item added to cart, on the site WordPress.org Forums:
Hi there, Do you have any packages configured under WooCommerce > Settings > Shipping >…

2 years ago

Posted a reply to New update. Flat rate showing incorrectly now., on the site WordPress.org Forums:
Thanks for reporting this - we will look into fixing the issue.

2 years ago

Posted a reply to New update. Flat rate showing incorrectly now., on the site WordPress.org Forums:
Your screenshot of the debug messages shows that the container for what is listed under…

2 years ago

Posted a reply to New update. Flat rate showing incorrectly now., on the site WordPress.org Forums:
Hi @nightmarenewsnet It appears you defined a custom package named Priority Mail Box - A1…

2 years ago

Posted a reply to PHP Error: Undefined variable package_measurements, on the site WordPress.org Forums:
Hi @shhhadow, Thanks for reporting this! We just released a hotfix in 1.13.1 which should…

2 years ago

Posted a reply to Adding credit card for shipping labels, on the site WordPress.org Forums:
Hi @codepantry, WooCommerce Services pulls your payment methods info from the WordPress.com account of your…

2 years ago

Posted a reply to warning and fatal error, on the site WordPress.org Forums:
Hi @panthony54 We released a hotfix for this issue in version 1.12.3. It should be…

2 years ago

Posted a reply to warning and fatal error, on the site WordPress.org Forums:
Hi @panthony54, Thank you for reporting this issue. We are aware of it and a…

2 years ago

Posted a reply to USPS Rate Request Failing, on the site WordPress.org Forums:
Hi @lukefinsaas, Looks like your system report was removed from the post. But you're describing…

2 years ago

Posted a reply to Woo commerce services fatal error can’t access admin, on the site WordPress.org Forums:
Let's try this: the zip file you downloaded should have a file called class-wc-connect-extension-compatibility.php in…

2 years ago

Posted a reply to Woo commerce services fatal error can’t access admin, on the site WordPress.org Forums:
Hi @ jellybeansandwellyboots, Looks like you have an older version 1.12.0 of the plugin which…

2 years ago

Posted a reply to Retail Ground doesn’t show as an option, on the site WordPress.org Forums:
Hi @anjoid In order to get the Retail Ground show up as option in your…

2 years ago

Posted a reply to USPS Shipping Price Calculation, on the site WordPress.org Forums:
Hi @areimus, If you want to use flat rate boxes, there's no need to add…

2 years ago

Posted a reply to Wrong Prices being displayed., on the site WordPress.org Forums:
Hi @baldemotions, thanks for writing in! We might need more information to reproduce and fix…

3 years ago

Posted a reply to Free Shipping, on the site WordPress.org Forums:
Hi kptgreg - it is possible to use the Regional Rate Boxes. Here's how: *…

3 years ago