At the end of last week, we emailed all pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party owners and committers with information about the upcoming WordPress 5.4. This resulted in just over 320 potentially bounced emails. Of those emails, we have 198 left to process.
For those keeping track, we had around 800 for WP 5.2 and the same for 5.3. This is a massive improvement.
For plugin owners, please check the email address on your forum accounts. Remember these emails are meant to be your developer contact email. They must not auto-reply, and they should not be sent to support staff, only developers who have the ability to action on the email.
If your plugins were closed from March 6th through the end of the month without any notification, your email did bounce.
Plugin Status Change Stats
- Plugins requested : 142
- Plugins rejected : 24
- Plugins closed : 150
- Plugins approved : 47
Plugin Queue Stats (current)
- Plugins in the queue (new and pending)* : 699
- → (older than 7 days ago)** : 606
- → (2020-01-20 – 2020-01-27) : 74
- → (new; not processed or replied to yet)* : 34
- → (pending; replied to)* : 665
HelpScout Stats
- Total Conversations: 688
- New Conversations: 603
- Customers: 432
- Conversations per Day: 86
- Busiest Day: Friday
- Email Conversations: 603
- Messages Received: 734
- Replies Sent: 460
- Emails Created: 116
- Resolved: 228
- Resolved on First Reply: 45%
- Customers Helped: 295
- Replies per Day: 86
- Closed: 449