WordPress.org

Posted a reply to Overkill if you just want to add your GA Tag, on the site WordPress.org Forums:
If you just want to add the GA tag you can disable and hide all…

6 days ago

Posted a reply to The API returned a 403 response with this message, on the site WordPress.org Forums:
Google had an issue earlier which they have now resolved.

1 week ago

Posted a reply to Can not be trusted, on the site WordPress.org Forums:
Which plugins are you talking about?

2 weeks ago

Posted a reply to This plugin is just so bad now, on the site WordPress.org Forums:
To add form tracking you just activate the forms addon and you're done. No settings…

2 weeks ago

Posted a reply to Abbandonato, on the site WordPress.org Forums:
It is most definitely not abandoned. We've been hard at work putting together a new…

2 weeks ago

Posted a reply to my gtmetrix is lower bc analytics file is duplicated, on the site WordPress.org Forums:
Hi there, The first file doesn't come from our plugin. It looks like you have…

3 weeks ago

Posted a reply to Another Data collectors, on the site WordPress.org Forums:
We neither collect, sell or share any user's data. We have to ask for the…

1 month ago

Posted a reply to They destroyed it!, on the site WordPress.org Forums:
We do not require any lite users to make an account with us on our…

1 month ago

Posted a reply to Option to remove Admin tracking wont’ work, on the site WordPress.org Forums:
Hi there, MonsterInsights doesn't track site administrators or editors by default If you view the…

1 month ago

Posted a reply to Affiliate links and Elementor.. compatible?, on the site WordPress.org Forums:
Hi there, Yep we're compatible with Elementor but I think there's some confusion as to…

1 month ago

Posted a reply to Page speed drops 15 points with plugin enabled, on the site WordPress.org Forums:
Hi there, ExactMetrics should have no impact on your pagespeed score. A 15 point drop…

2 months ago

Posted a reply to Double Google Analytics Code, on the site WordPress.org Forums:
This is actually something we do check for. During authentication, the last step in the…

2 months ago

Posted a reply to Analytics on GA dashboard, on the site WordPress.org Forums:
Yes you'll be able to find them in both places

2 months ago

Posted a reply to 5.3.10 version and prior was better, New Update Not So Great, on the site WordPress.org Forums:
There's a Go back on the first screen and a Skip on the others. Notably…

2 months ago

Posted a reply to 5.3.10 version and prior was better, New Update Not So Great, on the site WordPress.org Forums:
Hi there, No account is created during our onboarding process. Our onboarding process walks users…

2 months ago

Posted a reply to How to delete codes installed by your plugin?, on the site WordPress.org Forums:
It impossible for a plugin to continue outputting code once it is deactivated. It sounds…

2 months ago

Posted a reply to Destroyed settings on update to paid – lost months of tracking data, on the site WordPress.org Forums:
The Pro version doesn't impact what you're describing. The lack of data in the admin…

2 months ago

Posted a reply to Trying to make plugin comply with GDPR, on the site WordPress.org Forums:
Hi there, We do all of our support for Lite users here: http://exactmetrics.com/lite-support We're working…

2 months ago

Posted a reply to major update killed it, dont believe active installs, on the site WordPress.org Forums:
Active install counts on WordPress.org are compiled, calculated and updated each day.

2 months ago

Posted a reply to AMPforWP support, on the site WordPress.org Forums:
Hi there, We have support for Google's officially maintained AMP plugin but not any third…

3 months ago

Posted a reply to Lost 6 months of data with update, on the site WordPress.org Forums:
Hi there, If you reauthenticate with the same UA code, the data will automatically restore…

3 months ago

Posted a reply to Admin Notice, on the site WordPress.org Forums:
If you're seeing the notice after dismissing us, if you could list out the other…

3 months ago

Posted a reply to Bugs and errors, on the site WordPress.org Forums:
We don't reference the Javascript file in our plugin anymore. If you're seeing logs for…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Checking the source output of websites for double ua codes has become a habit after…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Also of note, you have both ExactMetrics and MonsterInsights installed. Having more than one Google…

3 months ago

Posted a reply to monster Insights now reading traffic to site, on the site WordPress.org Forums:
Hi there, It can take up to 24 hours from the time of authentication for…

3 months ago

Posted a reply to My first ever One-star Review, on the site WordPress.org Forums:
The manual option does not allow people to use reports which is the primary focus…

3 months ago

Posted a reply to My first ever One-star Review, on the site WordPress.org Forums:
Hi there, I wish you would have contacted us before writing this review as we…

3 months ago

Posted a reply to Man, they really screwed up this one, on the site WordPress.org Forums:
Hi there, You can absolutely do this. For multisite networks you can either: - use…

3 months ago

Posted a reply to Question about lingering cron job, on the site WordPress.org Forums:
Yep! If you don't have any of our plugins installed it doesn't do anything. It…

3 months ago

Posted a reply to Compare Versions, on the site WordPress.org Forums:
Hi there, In the lite plugin if you go to the About Us submenu item,…

3 months ago

Posted a reply to Problem with authentication, on the site WordPress.org Forums:
That's odd, can you reach out to our team at monsterinsights.com/lite-support/. We're going to need…

3 months ago

Posted a reply to Separate report for each multisite, on the site WordPress.org Forums:
Hi there, Yep, so using that filtering idea, what you could do is create a…

3 months ago

Posted a reply to Error While Opening MonsterInsights & Inaccurate Stats, on the site WordPress.org Forums:
Hi there, Can you reach out to us at monsterinsights.com/lite-support, as we're going to need…

3 months ago

Posted a reply to Monsterinsights stats on multiple sites, on the site WordPress.org Forums:
Hi there, It sounds like you authenticated MonsterInsights into the wrong GA account. I'd recommend…

3 months ago

Posted a reply to MonsterInsights encountered an error loading your report data, on the site WordPress.org Forums:
That's odd. Do you have more than 25 sites you're using MonsterInsights on? If not,…

3 months ago

Posted a reply to Multiple Users – Access, on the site WordPress.org Forums:
> We have a site that has different editors for different pages. Will those editors…

3 months ago

Posted a reply to Does free version track and show stats of file downloads?, on the site WordPress.org Forums:
The free version tracks these automatically, though you'll need to use the analytics.google.com site to…

3 months ago

Posted a reply to How can I tell if this plugin works?, on the site WordPress.org Forums:
Hi there, The tracking starts immediately, and the reporting will start within 24 hours -Chris

3 months ago

Posted a reply to Quota Limit?, on the site WordPress.org Forums:
This was a glitch in the API that was resolved earlier today.

3 months ago

Posted a reply to Gold digger, on the site WordPress.org Forums:
We have no reports of our software crashing anyone's website. If you have a problem…

3 months ago

Posted a reply to Affiliate links not tracking, on the site WordPress.org Forums:
@rrodda75 Can you post: The url of the site that's working The url of the…

3 months ago

Posted a reply to Shame, on the site WordPress.org Forums:
The top pages is available in the free version on the Overview report. Note ExactMetrics…

3 months ago

Posted a reply to Do not use. Possible data harvesting, on the site WordPress.org Forums:
We ask for the permissions required to do the features we offer. We have a…

3 months ago

Posted a reply to Decided to take sleazy corporate path, on the site WordPress.org Forums:
Our application by definition has to ask for access for site analytics otherwise there isn't…

3 months ago

Posted a reply to Bien mais peut mieux faire (Good but can do better), on the site WordPress.org Forums:
Hi there, We're working on French! As with all plugins on WordPress.org if you know…

4 months ago

Posted a reply to Why __gaTracker() instead of ga()?, on the site WordPress.org Forums:
That's not possible to do in PHP, but you could do it JavaScript.

4 months ago