RESOLVED! Plugin Update Issues – 18 June 2020

As of 21:45 ET on 18 June, this SHOULD be resolved.

The original post remains below.


We are currently experiencing issues with pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party updates properly displaying on the front end.

Systems is looking into this. We will have this resolved as soon as possible, however we do not have an ETA at this time. We ask for your patience and understanding.

12:31 ET – The issue has been identified, and the people to address it are being brought in. At this time, we ask you NOT attempt to push your code again. It won’t help.

12:46 ET – While we’re working on a permanent fix, we are attempting to manually clear the backlog. You may see some plugins updating, but this does not mean the issue is resolved.

13:10 ET – We’ve cleared out as much of the backlog as possible, however the issue has not been resolved. No new commits will go through. Again, please don’t try to push code. It’s still down.

15:15 ET – Some preemptive patches have been applied for when the fix is finalized, however updates are still not functioning properly.

17:10 ET – The situation is still ongoing. Our attempted fixes did not correct the issue.

19:20 ET – No ETA, fix is still being worked on. In the meantime, we’re devising a way to let us manually run the jobs without the need for system intervention, in order to ensure security fixes are pushed in a timely fashion.

21:45 ET – A commit has been made to properly trigger the cron job that does the magic. We believe the situation to be resolved.

Please thank @otto42, @ocean90, and @dd32 for their hard work!

#systems #downtime