WordPress.org

Posted a reply to Logged-In Tracking: User email/name not updating., on the site WordPress.org Forums:
Hello, Since I saw a new post which tell that you saved user names successfully,…

3 weeks ago

Posted a reply to Same device: Merging records, on the site WordPress.org Forums:
Hello, Sorry but there is no way to handle that case inside a Mautic instance.…

3 weeks ago

Posted a reply to trouble. Track user’s in comments, on the site WordPress.org Forums:
Hello, What do you mean by tracking users in comments ? This plugin allow tracking…

2 months ago

Posted a reply to Form hanging with X-Frame-Options issue, on the site WordPress.org Forums:
Hello, I don't know A2 hosting but there is 2 cases : * You are…

3 months ago

Posted a reply to Form hanging with X-Frame-Options issue, on the site WordPress.org Forums:
Hello ! Have you authorized your Mautic CORS to whitelist your website ? Which version…

3 months ago

Posted a reply to How does mautic-form.js work in nginx? Please share your nginx configuration., on the site WordPress.org Forums:
Hello, It seems to be related to Mautic installation and behaviour. I guess you'll have…

4 months ago

Posted a reply to Focus Items: Remove click to close?, on the site WordPress.org Forums:
Hello, This question isn't related to the WordPress plugin, maybe you'll find more help on…

4 months ago

Posted a reply to Duplicate IP Addresses recorded for same contact, on the site WordPress.org Forums:
Yes, this seems related to GDPR compliance.

5 months ago

Posted a reply to Duplicate IP Addresses recorded for same contact, on the site WordPress.org Forums:
Hello ! Have you enabled the fingerprinting in your Mautic instance ? Mautic may not…

5 months ago

Posted a reply to Form Now working with elementor popup, on the site WordPress.org Forums:
I checked the URL, there is no Mautic form in the footer (and I'm not…

5 months ago

Posted a reply to Form Now working with elementor popup, on the site WordPress.org Forums:
Hello ! This is a strange behaviour for sure… Since you are using a shortcode,…

5 months ago

Posted a reply to Contact anonymous even though I log on to wordpress, on the site WordPress.org Forums:
I'm not sure, but I don't know which are the default values for this. Since…

6 months ago

Posted a reply to Contact anonymous even though I log on to wordpress, on the site WordPress.org Forums:
Yes it is ! Since those are non standard fields, you must allow them to…

6 months ago

Posted a reply to Contact anonymous even though I log on to wordpress, on the site WordPress.org Forums:
Hello ! This plugin will send specific fields for the WordPress related data. You must…

6 months ago

Posted a reply to /mtc/event returns success: 0 and no tracking is done behind reverse proxy, on the site WordPress.org Forums:
Cool :-)

6 months ago

Posted a reply to Can’t access settings page, on the site WordPress.org Forums:
Thank you !

6 months ago

Posted a reply to What does this really do?, on the site WordPress.org Forums:
Hello ! This plugin's goal is to insert the Mautic tracker in your WordPress pages.…

6 months ago

Posted a reply to Can’t access settings page, on the site WordPress.org Forums:
Hello ! Ok, I've checked the plugin code and don't find any relevant regarding that…

6 months ago

Posted a reply to Mautic shorcode form not appearing, on the site WordPress.org Forums:
Hum it seems that your Mautic installation doesn't support URL rewriting. Can you try to…

6 months ago

Posted a reply to Can’t access settings page, on the site WordPress.org Forums:
Hello, Have you some custom webserver configuration on your project website (theme or server) ?…

6 months ago

Posted a reply to Mautic shorcode form not appearing, on the site WordPress.org Forums:
Hello ! Where are you adding the shortcode and what's the current behaviour ? Is…

6 months ago

Posted a reply to Can’t access settings page, on the site WordPress.org Forums:
Hello ! This seems weird, what's the link which trigger a 404 ? Which plugin…

7 months ago

Posted a reply to Settings page added for every plugin, on the site WordPress.org Forums:
Hello ! Thank you for the feedback, we totally missed this issue ! I'll add…

7 months ago

Posted a reply to Mautic Issue, on the site WordPress.org Forums:
Hello ! Are you getting those 404 on your Mautic instance URL ? Are you…

7 months ago

Posted a reply to Smart URL tracking, on the site WordPress.org Forums:
Hello ! What do you mean by smart URL ? This plugin will track by…

7 months ago

Posted a reply to Make the script insertion optional?, on the site WordPress.org Forums:
You’re welcome :-)

7 months ago

Posted a reply to error when activating plugin, on the site WordPress.org Forums:
Hello, It seems that you have two copies of the plugin in your WordPress installation.…

7 months ago

Posted a reply to Update Other Mautic Fields From WP Fields?, on the site WordPress.org Forums:
Hello ! In the plugin, you have a wpmautic_tracking_attributes filter which allow you to control…

7 months ago

Posted a reply to Make the script insertion optional?, on the site WordPress.org Forums:
Hello ! Of course :-) We already identified this issue on the Github tracker but…

8 months ago

Posted a reply to Site URL doesn’t reflect, on the site WordPress.org Forums:
Have you some errors in your brower JavaScript console regarding Mautic script or logic ?

1 year ago

Posted a reply to Cant use Dynamic content, on the site WordPress.org Forums:
Hello, I'm not an expert with dynamic content configuration but at least we can check…

1 year ago

Posted a reply to Site URL doesn’t reflect, on the site WordPress.org Forums:
Hello, The screenshot you attached is inside the Mautic tool. This allows only to choose…

1 year ago

Posted a reply to Plugin slows down website, on the site WordPress.org Forums:
Hello, This plugin itself is not responsible for your loading time problems I think because…

1 year ago

Posted a reply to Mautic Tracking not working, on the site WordPress.org Forums:
Hello, What's the expected behaviour here ? The plugin is "just" injecting the javascript tracking…

1 year ago

Posted a reply to Form field changed not effected, on the site WordPress.org Forums:
Hello, This must not be related with the WordPress plugin since this plugin only generate…

1 year ago

Posted a reply to Can Focus items be displayed site wide, on the site WordPress.org Forums:
Hello @danzmwl ! Currently, there is no simple way to interpret shortcodes outside of the…

1 year ago

Posted a reply to Custom fields in WordPress registration form, on the site WordPress.org Forums:
Hello @danzmwl, This can be a valid example with a field named Country : add_filter('wpmautic_tracking_attributes',…

1 year ago

Posted a reply to Custom fields in WordPress registration form, on the site WordPress.org Forums:
Hello ! You can control the data sent to Mautic using the wpmautic_tracking_attributes filter. In…

1 year ago

Posted a reply to Mautic is not tracking individual IP addresses for visitors, on the site WordPress.org Forums:
Hello, After discussing with a bunch of developers about CloudFlare, you must disable CloudFlare to…

2 years ago

Posted a reply to Mautic is not tracking individual IP addresses for visitors, on the site WordPress.org Forums:
Hello, Currently, the tracker event does not contains the user IP address in it's content.…

2 years ago