Bruce
@bruceallen on WordPress.org and Slack
- Member Since: August 20th, 2007
- Employer: Automattic
Contribution History
Bruce’s badges:- Core Contributor
- Plugin Developer
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Posted a reply to Remove CDN, on the site WordPress.org Forums:
Hello @nsadikaj I have removed this image from our cache. Please note that if you…1 day ago
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Posted a reply to Missing Stats and Followers, on the site WordPress.org Forums:
Hello @gaviidaesails, We've located your subscribers and moved those over as well. In the future…1 day ago
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Posted a reply to Blank Jetpack, on the site WordPress.org Forums:
Hi @xiaoxian3943 As a first step here, would you please delete Jetpack and then reinstall…2 days ago
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Posted a reply to Conflict with WP Portfolio Plugin, on the site WordPress.org Forums:
Hi @siwhyatt We're glad you were able to get this sorted out. Please let us…2 days ago
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Posted a reply to got an error after deleting a plugin file, on the site WordPress.org Forums:
@bander33 Thanks for letting us know. We're glad you were able to figure it out!2 days ago
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Posted a reply to Failure to Connect to Jetpack, on the site WordPress.org Forums:
Hi @oliviaroach Great, glad to hear it! Let us know if you need anything else.…2 days ago
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Posted a reply to site connection vs account connection, on the site WordPress.org Forums:
Hi @greybird I can confirm that we've received your message. Since we'll be working with…2 days ago
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Posted a reply to JetPack Gets Locked and Then Unable to Send Recover Email, on the site WordPress.org Forums:
Hi @fskhan619 At this point, we’d like to run some more tests with you on…1 week ago
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Posted a reply to customize email, on the site WordPress.org Forums:
Hi @saladgoat. We appreciate the feedback on this. As you may or may not have…1 week ago
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Posted a reply to Cant login to wp.com to manage jetpack, on the site WordPress.org Forums:
Hi @tonishowmotion I've reached out to what I think is the correct WordPress.com account. Can…1 week ago
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Posted a reply to Incorrect post numbers in Jetpack dashboard, on the site WordPress.org Forums:
Hi @saowp While your site is publicly accessible, we cannot access your site's XML-RPC file:…1 week ago
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Posted a reply to Deprecated: WC_Abstract_Legacy_Order::get_product_from_item is deprecated since, on the site WordPress.org Forums:
Hi @felijara If you're not using Jetpack, I suggest you start your own issue on…1 week ago
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Posted a reply to Jetpack doesn’t see my paid Jetpack account, on the site WordPress.org Forums:
Hi @siracalypse Your Jetpack connection for farmtolung.com looks good. The only paid plan I see…1 week ago
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Posted a reply to ‘Enter your comment here…’ message is cut off in comments box, on the site WordPress.org Forums:
@samwoolfe Yes, the issue has not been completely fixed yet, you can follow that Github…1 week ago
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Posted a reply to Error Message on Site Health Page, on the site WordPress.org Forums:
Hi @biggoldbelt We're having some issues with the Jetpack connection to your site. It appears…1 week ago
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Posted a reply to Blank JetPack Dashboard and Settings screens, on the site WordPress.org Forums:
Sounds good! Please keep us posted.2 weeks ago
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Posted a reply to Infinite Load Facebook Social Login Jetpack Comment, on the site WordPress.org Forums:
Could you please post your site URL here so that we can have a look?…2 weeks ago
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Posted a reply to Jetpack scheduled event, on the site WordPress.org Forums:
OK, that sounds good. Please let us know if you need anything else. Best,2 weeks ago
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Posted a reply to Jetpack server was unable to communicate [HTTP 500], on the site WordPress.org Forums:
Hi @qph9697 I tried to take a look at this for you, but right now…2 weeks ago
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Posted a reply to JetPack Form Block Preventing Page from Saving, on the site WordPress.org Forums:
Hi @deborah86 The test now shows the proper 200 response. Is there any change with…2 weeks ago
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Posted a reply to Jetpack plugin infinite scroll not working, on the site WordPress.org Forums:
Hi @bhaskar2011 Could you please post your site URL here so that we can have…2 weeks ago
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Posted a reply to Jetpack cannoot cannect. Response was not 200: 503, on the site WordPress.org Forums:
Hi @ingebaa They should be able to protect your site's XML-RPC file without having to…2 weeks ago
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Posted a reply to Jetpack scheduled event, on the site WordPress.org Forums:
Hi @langston75 The issue is likely being caused by how Jetpack uses the WordPress cron…3 weeks ago
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Posted a reply to I Forgot my jetpack account, on the site WordPress.org Forums:
Hi @dharmishtha-patel Could you please post your site URL here so that we can have…3 weeks ago
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Posted a reply to How to migrate site stats, on the site WordPress.org Forums:
Hi @thedude3445 You've come to the right place! Can you tell us what the new…3 weeks ago
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Posted a reply to JetPack Dashboard Issue (There seems to be a problem with your connection), on the site WordPress.org Forums:
Hi @pavithragnanavallal From our end, your Jetpack connection looks great. When you enter your URL…3 weeks ago
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Posted a reply to Missing Podcast Block, on the site WordPress.org Forums:
Hi @tammyg No, the Podcast block should be available to all plans. If you want…3 weeks ago
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Posted a reply to AMP question, on the site WordPress.org Forums:
Hi @langston75 Jetpack does not include the AMP plugin, but it provides built-in support for…3 weeks ago
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Posted a reply to 6 different Cron Jobs, on the site WordPress.org Forums:
Hi @michaelxxx Sync is needed, even for stats, to send data back to WordPress.com so…3 weeks ago
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Posted a reply to AMP CSS for social buttons not changing, on the site WordPress.org Forums:
Since we'll be working with you directly, I'm going to mark this thread as closed.3 weeks ago
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Posted a reply to Jetpack, login page checkout learnpress, on the site WordPress.org Forums:
Thanks for the update!3 weeks ago
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Posted a reply to Auto sharing posts to Facebook page upon publish is not working, on the site WordPress.org Forums:
Hi @aishanorizan Right now I'm unable to load your site. Is it online? Also, when…3 weeks ago
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Posted a reply to Facebook Like, on the site WordPress.org Forums:
Hi @fabioweb You can create custom sharing buttons as shown on this page: https://jetpack.com/support/sharing/ Go…3 weeks ago
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Posted a reply to Registration secrets do not match, on the site WordPress.org Forums:
Hi @darrenmym I'd suggest contacting your hosting provider and ask them to check their security…3 weeks ago
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Posted a reply to Weird Activity, on the site WordPress.org Forums:
Could you please post your site URL here so that we can have a look?…3 weeks ago
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Posted a reply to Jetpack No preview of posts on Twitter, on the site WordPress.org Forums:
Hi @nicole13328 When I run your posts through the following tools: https://cards-dev.twitter.com/validator https://developers.facebook.com/tools/debug/ I'm seeing…3 weeks ago
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Posted a reply to Your site, XYZ, cannot be accessed, on the site WordPress.org Forums:
Since you will be working with us directly, I am going to mark this thread…3 weeks ago
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Posted a reply to [NSFW] Please remove these image file cache as sson as possible, on the site WordPress.org Forums:
Hi @jpvrjetp001 I have removed the images from our cache. Please note that if you…3 weeks ago
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Posted a reply to Non riesco a configura Jetpack, on the site WordPress.org Forums:
Hi @elysard I can only respond in English, but you can respond to me in…3 weeks ago
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Posted a reply to Deleted site and forgot to turn off downtime monitoring., on the site WordPress.org Forums:
Hi again @jameld We had the devs take a look and these should be turned…4 weeks ago
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Posted a reply to Jetpack, please stop crawling my domain!!!, on the site WordPress.org Forums:
Hi @amongthieves Thanks for the screenshot. We had the devs take a look and these…4 weeks ago
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Posted a reply to Deleted site and forgot to turn off downtime monitoring., on the site WordPress.org Forums:
Hi @jameld Are you getting any emails on this, or just the pings to your…4 weeks ago
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Posted a reply to Blog Stats (Jetpack) Counter after Migration, on the site WordPress.org Forums:
Hi @skallagrimson Can you check your stats now? They should be complete. Let us know…4 weeks ago
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Posted a reply to Registration secrets do not match, on the site WordPress.org Forums:
Hi @darrenmym Could you please post your site URL here so that we can have…4 weeks ago
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Posted a reply to Site Offline After Updating, on the site WordPress.org Forums:
Hi @daleguffey If you don't have access to your admin panel, try manually resetting your…4 weeks ago
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Posted a reply to can’t access… “Unable to insert blog” error, on the site WordPress.org Forums:
Hi @yogabasics Thanks for the update. Can you try these steps to clear the Jetpack…4 weeks ago
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Posted a reply to can’t access… “Unable to insert blog” error, on the site WordPress.org Forums:
Hi @yogabasics I made a change on our end. Would you please disconnect and then…4 weeks ago
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Posted a reply to Questions regarding Map block, on the site WordPress.org Forums:
Hi @meirkh What customizations were you looking to make to the maps? You can see…4 weeks ago
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Posted a reply to This site cannot be accessed., on the site WordPress.org Forums:
Hi @kritthanantoday From this end, everything looks great with your Jetpack connection. Are you still…4 weeks ago
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Posted a reply to Why i cant find Jetpack Popular Post in the widgets?, on the site WordPress.org Forums:
Hi @shaprack Can you make sure you have the Extra Sidebar Widgets feature enabled in…4 weeks ago
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