Posted a reply to Sync not Working, on the site WordPress.org Forums:
Hi @chariotsofthyer , Thanks for sharing the status report. In the status report, I see…

2 weeks ago

Posted a reply to Facebook for woocommerce trouble connecting site to facebook, on the site WordPress.org Forums:
Hi @iconiceco , It seems the connection data from the previous account still persists in…

3 weeks ago

Posted a reply to Update through database query, on the site WordPress.org Forums:
Hi @daveverzijl , That option would show once you select the "Do not sync" option…

3 weeks ago

Posted a reply to product prices are not updated, on the site WordPress.org Forums:
Hi @oriondorion , As I understand, when you update the prices on your site, it…

3 weeks ago

Posted a reply to Connection problem, on the site WordPress.org Forums:
Hi @dafnex35 , Per the forum guidelines, can you please open a separate thread for…

4 weeks ago

Posted a reply to Error when activate the plugin, on the site WordPress.org Forums:
Hi @julanjubalam , It is odd that you're receiving errors when activating Google Listings &…

1 month ago

Posted a reply to ONLY allow Pay Later, on the site WordPress.org Forums:
Hi @tanner96 , Thanks for clarifying. WooCommerce PayPal Payments is handled by one of our…

1 month ago

Posted a reply to Transactions stopped showing, on the site WordPress.org Forums:
Hi @pleazo , Indeed, this means there's an error somewhere. Basically, this means that e-Commerce…

1 month ago

Posted a reply to Connection problem, on the site WordPress.org Forums:
Hi @pappubracelet , We'd need to take a closer look at your site to understand…

1 month ago

Posted a reply to Google Listings & Ads plugin issue, on the site WordPress.org Forums:
Hi @kate2021 , Thanks for opening the ticket on WooCommerce.com. Please note that we work…

1 month ago

Posted a reply to Error 500 in product edit page, on the site WordPress.org Forums:
Hi @kalyx , Thanks for sharing the solution for the fatal error that you were…

1 month ago

Posted a reply to Preselect registered card ?, on the site WordPress.org Forums:
Hi @arthrnvrn , At the moment, the Square extension defaults to the "new card" form…

2 months ago

Posted a reply to How could I create Custom Title, Description for filtered Product Category, on the site WordPress.org Forums:
Hi @duncsmith , Out of the box, WooCommerce does not have an option to create…

2 months ago

Posted a reply to Post update and publish error, on the site WordPress.org Forums:
Hi @leslieannetd , Thanks for sharing the site status report. I'm not seeing anything odd…

2 months ago

Posted a reply to Facebook for Woocommerce rewrites Product Short Description, SKU and Inventory, on the site WordPress.org Forums:
Hi @luc0077 , This is pretty strange and unexpected behaviour! We'd like to check this…

2 months ago

Posted a reply to Facebook catalog sync, on the site WordPress.org Forums:
Hi @alexisteleco , We'd like to take a closer look at the issue your site…

3 months ago

Posted a reply to Wrong currency on Instagram, on the site WordPress.org Forums:
Hi @theodorevr , Thanks for sending the site status report. I see that your site…

3 months ago

Posted a reply to Wrong currency on Instagram, on the site WordPress.org Forums:
Hi @theodorevr , This may be due to a conflict from one of the currency…

3 months ago

Posted a reply to Showing the same product on different landing pages, with fixed variables, on the site WordPress.org Forums:
Hi @cgunnar , As I understand, coaches are basically affiliates driving sales on your site,…

3 months ago

Posted a reply to event ‘click’ parameter name, on the site WordPress.org Forums:
Hi @csmcneill , Thanks for sharing the screenshot. In the parameters section, I see a…

4 months ago

Posted a reply to missing facebook product variant ID’s, on the site WordPress.org Forums:
Hi @canwcan , Can you please contact us at WooCommerce.com > My Account > Support…

4 months ago

Posted a reply to Product Image is not syncing and total number of products imported is not correc, on the site WordPress.org Forums:
Hi @my29 , This may happen if the server is running into issues (such as…

4 months ago

Posted a reply to Problem synchronization and variations, on the site WordPress.org Forums:
Hi @yi0529777288 , Thanks for letting us know. Can you please check that product in…

4 months ago

Posted a reply to Category Product Sync, on the site WordPress.org Forums:
Hi @rayeason , We'd like to take a closer look at your site to understand…

4 months ago

Posted a reply to WooCommerce product picture problem, on the site WordPress.org Forums:
Hi @dennisboot , Thanks, I was able to replicate the behaviour on your site as…

4 months ago

Posted a reply to Woocommerce Square An error occurred, please try again or try an alternate form, on the site WordPress.org Forums:
Hi @kellyannebrooks94 , As I understand, you're seeing An error occurred, please try again or…

4 months ago

Posted a reply to PIXEL PROBLEM, on the site WordPress.org Forums:
Hi @paolo8913 , I understand you're seeing the We detected event code but the pixel…

4 months ago

Posted a reply to Dicounted prices on email, on the site WordPress.org Forums:
Hi @qtfish , Thanks for sharing the site status report. I see that your site…

4 months ago

Posted a reply to Buggy, Can’t Access My Dashboard, on the site WordPress.org Forums:
Hi @beris , @elvischinexsky I understand you're experiencing issues after updating WooCommerce to the latest…

4 months ago

Posted a reply to Dicounted prices on email, on the site WordPress.org Forums:
Hi @qtfish , Thanks for sharing the screenshots. It seems you might be using a…

4 months ago

Posted a reply to Last update forcing setup, on the site WordPress.org Forums:
Hi @jenslarsen , @marko2002! Thanks for reporting this. We have a few other reports of…

4 months ago

Posted a reply to Import Woocommerce Products to Amazon, on the site WordPress.org Forums:
Hi @linpin202 , For this, you can use the Multichannel for WooCommerce: Google, Amazon, eBay…

4 months ago

Posted a reply to how to change email subject with php, on the site WordPress.org Forums:
Hi @sobuz , It seems you're referring to the WooCommerce "New Order" email. You can…

4 months ago

Posted a reply to Changing the default `get_price` method type for WooCommerce, on the site WordPress.org Forums:
Hi @rafsuntaskin , Just an update: Our dev team has informed us that they already…

5 months ago

Posted a reply to Stylings issue in woocommerce mails on ios dark mode, on the site WordPress.org Forums:
Hi @stevenwebwhales , I tested this on my setup with the latest version of WooCommerce…

5 months ago

Posted a reply to Changing the default `get_price` method type for WooCommerce, on the site WordPress.org Forums:
Hi @rafsuntaskin, Thanks for bringing this to our attention. You were not able to locate…

5 months ago

Posted a reply to Prices changes in Facebook shop after Yith Role Based Users has completed an ord, on the site WordPress.org Forums:
Hi there, It seems like the best option would be to hire a developer and…

5 months ago

Posted a reply to “Please leave ‘Instagram Shopping’ unchecked.”, on the site WordPress.org Forums:
Hi @sunnysonic @strarsis , Indeed, you can use one catalog from Facebook and sync it…

5 months ago

Posted a reply to Error in Integrations.php on line 62, on the site WordPress.org Forums:
Hi @josklever , Firstly, I understand how frustrating website issues could be - more so,…

5 months ago

Posted a reply to How to change category icon in widget side bar, on the site WordPress.org Forums:
@laurynass - Good to know that the you were able to achieve desired customization. Thanks…

5 months ago

Posted a reply to order pending acknowlegement, on the site WordPress.org Forums:
Hi @punyprices, can you please confirm if using "Checkout on another website" resolves the issue…

5 months ago

Posted a reply to Facebook plugin – missing entries from microdata, on the site WordPress.org Forums:
Hi @dbranson, The errors you have referenced basically show missing microdata through Facebook pixel, the…

6 months ago

Posted a reply to [Facebook for WooCommerce] Facebook Feed Generation Time, on the site WordPress.org Forums:
Hi @mmkurhade , While that should generally work, we’re not familiar with Astra as it’s…

6 months ago

Posted a reply to How can I connect an existing Merchant account, on the site WordPress.org Forums:
Hi @landed , The extension connects to "Google" account (which basically holds your Ad account…

6 months ago

Posted a reply to Payments Failing & Not Recorded In Stripe Account, on the site WordPress.org Forums:
Hi @wpcork , We're not able to replicate the errors on our test sites running…

6 months ago

Posted a reply to failed payments, on the site WordPress.org Forums:
Hi @wonadoomore , As I understand, card payments via Stripe payment gateway aren't working on…

6 months ago

Posted a reply to Product blocks on mobile, on the site WordPress.org Forums:
Hi @indigojones66 , That is the default behaviour of blocks on mobile devices. You would…

6 months ago

Posted a reply to Google .JS, on the site WordPress.org Forums:
Hi @senjoralfonso , This would require customization which would be beyond the scope of our…

6 months ago

Posted a reply to Prices without VAT on Facebook shop, on the site WordPress.org Forums:
Hi @urka , Could you please share a copy of your site’s System Status? You…

6 months ago