Posted a reply to Remove ‘Via Woocommerce’ from express checkout, on the site WordPress.org Forums:
Hi, Thanks for calling this out, and we'll consider whether to remove it to avoid…

Posted a reply to Download from Deposit Tab, on the site WordPress.org Forums:
Hi @morningstardesign, Thank you for the feature request. There is CSV download functionality for the…

Posted a reply to Keeps asking to “finish setup”, on the site WordPress.org Forums:
Hi, We've identified a recent change in the 2.7.0 release that might be related but…

Posted a reply to Last update broke the site, on the site WordPress.org Forums:
Hi @umutusu, We were unable to reproduce the issue on our end, but the latest…

Posted a reply to Vulnerabilty in Plugin, on the site WordPress.org Forums:
Hi all, We have determined that the conditions being reported do not constitute an exploit…

Posted a reply to Automated Taxes, Rates Not Correct For USA, on the site WordPress.org Forums:
Jim, Can you verify that "Enable automated taxes" is currently selected (at the top of…

Posted a reply to Automated Taxes, Rates Not Correct For USA, on the site WordPress.org Forums:
Hi Jim, You are expecting different tax rates depending on the customer's New York State…

Posted a reply to Paypal buttons disappeared, on the site WordPress.org Forums:
Hi zokkoz, Thank you for reporting – this issue was due to an incompatibility with…

Posted a reply to Paypal Buttons Just dissapeared, on the site WordPress.org Forums:
Hi, Thank you all for your patience, and for reporting and offering workarounds. Version 1.6.9…

Posted a reply to Validate form before pressing Paypal Smart Payment Button, on the site WordPress.org Forums:
Hi @k15lmk98, The checkout form fields – including "Terms and Conditions" – are now properly…

Posted a reply to Smart Payment Buttons Question, on the site WordPress.org Forums:
Hi @blackstorm2014, The store checkout information is now passed to PayPal to pre-fill the form…

Posted a reply to Cookie cannot be set., on the site WordPress.org Forums:
Hi DarrenMooney, Just wanted to let you know this issue should be fixed in the…

Posted a reply to many bugs in 1.6.0 version, on the site WordPress.org Forums:
Hi emikim, Thank you for reporting these behaviors. We have released version 1.6.1 today, which…

Posted a reply to Paypal logo on new Smart Button?, on the site WordPress.org Forums:
Hi simonduchaine, Thank you for your feedback. The "PayPal" logo was being omitted in horizontal…

Posted a reply to IPN problems with 1.6?, on the site WordPress.org Forums:
Thanks all for reporting this. It should be fixed in 1.6.1. Regards, Paul

Posted a reply to IPN problems with 1.6?, on the site WordPress.org Forums:
Hi Ed, yopaapps, mookie4a4, Can you confirm whether this is occurring after enabling Smart Payment…

Posted a reply to button disappeared, on the site WordPress.org Forums:
Hi holdportals, jasonpage2015, Can you confirm that the buttons are no longer showing up after…

Posted a reply to Get warning when enable credit card in Express Smart Button, on the site WordPress.org Forums:
Hi 2bulbs, A fix will be included in the next release (due next week), but…

Posted a reply to No rate requests have yet been made for this service, on the site WordPress.org Forums:
Hi Goldendust20, Unless the status shows up in red, it isn't an error, and is…

Posted a reply to WC Shipping error, on the site WordPress.org Forums:
Great to hear – let us know if you run into any more trouble! Paul

Posted a reply to How Can I Change the Ship Date On USPS Labels?, on the site WordPress.org Forums:
Hi asik09, Thank you for reporting this. We are considering changing the date from "tomorrow"…

Posted a reply to WC Shipping error, on the site WordPress.org Forums:
Hi donescobar, I'd like to try and reproduce this issue to see what the cause…

Posted a reply to Problem with Shipping calculation with multiple packages, on the site WordPress.org Forums:
Hi zanza321, What you're observing is a consequence of the shipping service selection per cart,…

Posted a reply to Woocommerce services error-cannot sync shipping rates, on the site WordPress.org Forums:
Hi 1momma1, Thanks for getting in touch. The error notice you are seeing appears when…

Posted a reply to Taxes from multiple states, on the site WordPress.org Forums:
Hi yasminlp, We don't currently support having nexus in multiple states, but the TaxJar for…

Posted a reply to WC Shipping error, on the site WordPress.org Forums:
Hi donescobar, A few questions to try and get to the bottom of this issue.…

Posted a reply to Woo service error – No rate requests have yet been made for this service, on the site WordPress.org Forums:
Hi scottsiegel78, That status message is actually not part of the error log. The logs…

Posted a reply to Ground Shipping Missing On Checkout, on the site WordPress.org Forums:
Hi @wpadminguy, The "zone" in this context is dependent on distance between origin and destination,…

Posted a reply to Canada Post wrong shipping cost, on the site WordPress.org Forums:
Hi duff1, In my testing, the prices match the "Find a Rate" tool on www.canadapost.ca…

Posted a reply to Canada Post wrong shipping cost, on the site WordPress.org Forums:
Hi duff1, Can you confirm the service and addresses are the same? If so, it's…

Posted a reply to When surpassing volume or weight max, does plugin default to second package?, on the site WordPress.org Forums:
Glad you were able to sort it out! Cheers, Paul

Posted a reply to When surpassing volume or weight max, does plugin default to second package?, on the site WordPress.org Forums:
Hi dogstalker, The set of 15 items should in fact be split between two packages…

Posted a reply to Woo services canada post shipping problem, on the site WordPress.org Forums:
Hi bluerain, I see that the Currency Switcher for WooCommerce plugin filters the currency —…

Posted a reply to Tax rates are wrong, where do they come from?, on the site WordPress.org Forums:
Hi 416to305, Thanks for getting in touch. The rates are retrieved from the TaxJar API.…

Posted a reply to Woo services canada post shipping problem, on the site WordPress.org Forums:
Hi bluerain, Thanks for reporting this — we'll try and see what the issue could…

Posted a reply to Sales tax shows 0 for all states except Store address state, on the site WordPress.org Forums:
Hi pixelkiosk, If the store is based in Washington, it's fairly likely that sales tax…

Posted a reply to wcc_server_error_response Error: Unauthorized Invalid token ( 401 ), on the site WordPress.org Forums:
Hi there, It is most likely related to the Jetpack plugin, and I can try…

Posted a reply to There was a problem purchasing your shipping label. Please try again in a moment, on the site WordPress.org Forums:
Hi zanza321, Thanks for reporting — we're looking into it. It's not quite clear how…

Posted a reply to Where to add ineternal cost of box/pkg?, on the site WordPress.org Forums:
Hi, You can do this in the shipping method settings (WooCommerce -> Settings -> Shipping…

Posted a reply to Extended Origin Zipcode Bug, on the site WordPress.org Forums:
Hi @crusso14, This has been fixed, and setting a ZIP+4 code as the origin now…