Posted a reply to ignoring files in file change detection not working, on the site WordPress.org Forums:
That is the correct relative path (relative to the WordPress install directory). So unfortunately another…

Posted a reply to ignoring files in file change detection not working, on the site WordPress.org Forums:
Are file changes which are being reported in the File Change Warning email, using an…

Posted a reply to ignoring files in file change detection not working, on the site WordPress.org Forums:
Just make sure the site is not hosted on a Windows based server. I know…

Posted a reply to FILE SCAN exclusions failing, on the site WordPress.org Forums:
When you originally reported this issue you stated: What exact update took place ? (I…

Posted a reply to FILE SCAN exclusions failing, on the site WordPress.org Forums:
If you are currently using the Apache web server instead of Nginx an incorrect value…

Posted a reply to FILE SCAN exclusions failing, on the site WordPress.org Forums:
Ok, thank you for your feedback. Was the "notify_admin" entry the only one that needed…

Posted a reply to FILE SCAN exclusions failing, on the site WordPress.org Forums:
Hi Exo, This type of error is probably due to some sort of failure during…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
To prevent disaster but still be able to use the iTSec plugin you can temporarily…

Posted a reply to Hide Backend error 404, on the site WordPress.org Forums:
Hi josegutierrez65, Make sure permalinks are enabled for your site (Settings > Permalinks). If your…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
It’s the line below from the get_log_file_path() method that fails silently: ITSEC_Modules::set_setting( 'global', 'log_info', $log_info…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
Quick update: I can confirm file logging AND purging is not working properly due to…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
@shanedelierrr While having a closer look at the relevant code I noticed something in the…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
rotate_log_files() calls the delete_old_logs() method, which is where the magic should happen. Would be nice…

Posted a reply to Clear logs files, on the site WordPress.org Forums:
Below the code of the relevant callback from the better-wp-security/core/lib/log.php file: public static function purge_entries()…

Posted a reply to Getting HTTP ERROR 500, on the site WordPress.org Forums:
Hi jahrakael, If you require no further assistance please mark this topic as “Resolved”.

Posted a reply to Can’t disable 2FA for subscriber user group, on the site WordPress.org Forums:
Hi Martyn, What version of the iTSec (Pro) plugin are you using? Are you saying…

Posted a reply to iTheme Security Authentication Code Email Address, on the site WordPress.org Forums:
Hi tylerburgess365, Another option is to check the Debug entries in the iTSec plugin Logs…

Posted a reply to The response is not a valid JSON response., on the site WordPress.org Forums:
Hi Joe, Would it be possible to show us a screenshot of the Networking tab…

Posted a reply to iTheme Security Authentication Code Email Address, on the site WordPress.org Forums:
Hi tylerburgess365, If the personal email addresses are properly set in user’s profiles it must…

Posted a reply to iTheme Security Authentication Code Email Address, on the site WordPress.org Forums:
Hi tylerburgess365, Reading this topic should answer your question. If so, please mark this topic…

Posted a reply to The response is not a valid JSON response., on the site WordPress.org Forums:
Hi Joe, It’s probably best to first open the browser console window and then switch…

Posted a reply to Getting HTTP ERROR 500, on the site WordPress.org Forums:
In case you only have the line below in the wp-config.php file (without any iThemes…

Posted a reply to Getting HTTP ERROR 500, on the site WordPress.org Forums:
Hi jahrakael, The correct wp-config.php entry added by the iTSec plugin looks like below: //…

Posted a reply to Login page 2 factor Authentication select area not visible correctly, on the site WordPress.org Forums:
Hi ruwan1982, Based on your short problem description it’s difficult to understand what your 2FA…

Posted a reply to How to properly uninstall, on the site WordPress.org Forums:
@shanedelierrr Could you arrange to modify the section below, on the plugin main page on…

Posted a reply to iThemes Security blocks Zapier requests, on the site WordPress.org Forums:
Hi ja152, The Filter long URLs setting no longer exists since the 8.0 release. If…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
Hi @timothyblynjacobs, As usual you are making total sense. However this does mean, that it’s…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
Hi pkirk, I think it’s a react/iTSec or caching issue. I noticed that if you…

Posted a reply to impossible de configurer ithemes security, on the site WordPress.org Forums:
Hi zakizzid, Try and report the issue here as a bug. +++++ To prevent any…

Posted a reply to impossible de configurer ithemes security, on the site WordPress.org Forums:
Google translate translation (one correction included):

Posted a reply to “Filter Long URL Strings” option, on the site WordPress.org Forums:
Hi russlavk, Have a look at the iThemes Security 8.0 Brings New Design, Features post…

Posted a reply to How to add a Countdown for the “YOU HAVE BEEN LOCKED OUT” Page?, on the site WordPress.org Forums:
Hi shadrix, That would require customizing the lockout page which isn’t officially supported. That said,…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
@pkirk Thank you for your feedback. Glad to hear the issue is now resolved. @fuhrmann6020…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
Hi Mr. pkirk, The procedure below describes how you can check the current value for…

Posted a reply to The response is not a valid JSON response when trying to save settings, on the site WordPress.org Forums:
Hmmm, weird. According to DirectAdmin 10/21/19 Version 1.59.2 release notes:

Posted a reply to Error 405 response json invalid when install, on the site WordPress.org Forums:
@iacopoincerpi If possible, please run the “Allowed HTTP Methods” online scan on “the other WP…

Posted a reply to Configure settings keeps loading, but can’t load, on the site WordPress.org Forums:
@tuukie (Better late than never;-)) To better understand why the OPTIONS request method may be…

Posted a reply to Error 405 response json invalid when install, on the site WordPress.org Forums:
@iacopoincerpi An online scan reports the following HTTP request methods are supported: @shanedelierrr Is there…

Posted a reply to Getting lot of Site Lockout Notification, on the site WordPress.org Forums:
Hi leanne999, You simply activate/enable the iTSec feature that stops the specific type of brute…

Posted a reply to Backend not showing, on the site WordPress.org Forums:
Hi kotromar, Looks like the stuff the iTSec plugin is expecting in the database doesn’t…

Posted a reply to Who to contact about incorrect vulnerability detection, on the site WordPress.org Forums:
Hi Bob, Try and report the issue here as a bug. +++++ To prevent any…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
Ok, I see. If your site is under heavy brute force attacks, sometimes the large…

Posted a reply to lockout notification despite deactive setting, on the site WordPress.org Forums:
Hi Georg, Apart from unticking the Site Lockouts notification Enabled checkbox, make sure to click…

Posted a reply to Notification Error when changing the Recipient to Custom, on the site WordPress.org Forums:
@shanedelierrr I believe this bug has already been fixed. For details see this topic. I…