Posted a reply to Easy Digital Downloads Emails Are Not Being Received, on the site WordPress.org Forums:
Hi @litllessons Sorry for the challenges you're having with the support form. I just verified…

Posted a reply to Add New Order not working, on the site WordPress.org Forums:
@specialk I believe the behavior you were seeing was fixed. In 3.0.4 we did fix…

Posted a reply to EDD bug in Firefox and Opera, on the site WordPress.org Forums:
Hey @specialk So I know you do some customizations for your sites, so I wanted…

Posted a reply to Login for View Receipt not working, on the site WordPress.org Forums:
@specialk No problem. 3.0.4 was already in the final phases of integration testing when you…

Posted a reply to Schema Microdata Code, on the site WordPress.org Forums:
@bilgi25 That means you are placing it in a location that is loading too early…

Posted a reply to POSTMETA ISSUES, on the site WordPress.org Forums:
@bilgi25 Yes those are all product (download) specific meta keys, and are related to the…

Posted a reply to POSTMETA ISSUES, on the site WordPress.org Forums:
@bilgi25 These are cached values and should be kept as they will be regenerated. This…

Posted a reply to Accepted arguments for edd_get_orders(), on the site WordPress.org Forums:
Sorry forgot about edd_get_order. It only accepts an Order ID. edd_get_orders supports all the previously…

Posted a reply to Accepted arguments for edd_get_orders(), on the site WordPress.org Forums:
Hey @specialk The way the database classes are built out you can always look at…

Posted a reply to Credit card image is cropped, on the site WordPress.org Forums:
You can see this further in their own branding pages for merchants who want to…

Posted a reply to Credit card image is cropped, on the site WordPress.org Forums:
@specialk this is not a bug and it is not cropped. This is inline with…

Posted a reply to bug in edd-ajax.js, on the site WordPress.org Forums:
@wpdokan Could you be more specific as to why you want to change this to…

Posted a reply to Spaces removed from usernames, on the site WordPress.org Forums:
Hey @specialk This was initially done intentionally based on a bug that was in PHP…

Posted a reply to EDD bug in Firefox and Opera, on the site WordPress.org Forums:
Hey @specialk I've seen this multiple times on sites not using EDD, but it does…

Posted a reply to EDD won’t work with Boombox theme, on the site WordPress.org Forums:
Thanks While you may not have a caching plugin installed, there is caching running at…

Posted a reply to EDD won’t work with Boombox theme, on the site WordPress.org Forums:
Hey @overcummer We’d love to assist you in getting things working, but first could you…

Posted a reply to Database upgrade stuck at orders, on the site WordPress.org Forums:
@igurman I’m happy to hear that the CLI worked successfully. I’m sorry you ran into…

Posted a reply to Database upgrade stuck at orders, on the site WordPress.org Forums:
@igurman You can always set the EDD version back to 2.11.7, however the new purchases…

Posted a reply to Database upgrade stuck at orders, on the site WordPress.org Forums:
Thanks for trying @igurman. Is it possible to see if there is anything in your…

Posted a reply to Database upgrade stuck at orders, on the site WordPress.org Forums:
@igurman Sorry to hear that you ran into issues with the migration. We built the…

Posted a reply to Data Base Upgrade, on the site WordPress.org Forums:
Hi @mack99, In version 2.x of EDD all the data except for customers was stored…

Posted a reply to no EDD directory, on the site WordPress.org Forums:
@lola99 You are welcome.

Posted a reply to where are languages files?, on the site WordPress.org Forums:
@lola99 With the release of EDD 3.0, nearly all of our strings were modified. The…

Posted a reply to customer not found edd v 3.0, on the site WordPress.org Forums:
@crossfmx Thank you for the video. I just attempted to do the same thing you…

Posted a reply to no EDD directory, on the site WordPress.org Forums:
Hi @lola99 The edd directory is created automatically, but only when you upload the file…

Posted a reply to customer not found edd v 3.0, on the site WordPress.org Forums:
@crossfmx The 'Client' column you are referencing is just the translated string for 'Customer'. These…

Posted a reply to Does assign a membership level when purchasing an EDD product work in 3.0?, on the site WordPress.org Forums:
Hi @ecsanyi From the EDD site that 'recipe' does need some updates. Ideally this whole…

Posted a reply to changing to Abandoned automatically, on the site WordPress.org Forums:
@shimist No, it will not sent them back to pending. The actual case here is…

Posted a reply to changing to Abandoned automatically, on the site WordPress.org Forums:
Hi @shimist EDD has always marked pending orders to abandoned after some time, however we…

Posted a reply to none-refundable all downloads, on the site WordPress.org Forums:
Glad to hear that @shimist.

Posted a reply to V3 Database Migration Fails, on the site WordPress.org Forums:
@kalacta, Sorry for the disruption of service, but looking at this error log it looks…

Posted a reply to none-refundable all downloads, on the site WordPress.org Forums:
Hi @shimist The concept of a product being 'refundable' is new in EDD 3.0. It…

Posted a reply to Questions about EDD 3.0, on the site WordPress.org Forums:
Thanks @specialk! Cheers!

Posted a reply to Questions about EDD 3.0, on the site WordPress.org Forums:
@specialk Thanks for the feedback on the discounts. I'll work with the development team to…

Posted a reply to Questions about EDD 3.0, on the site WordPress.org Forums:
Hi Jeff! These are great questions: 1) This is something EDD core has always used…

Posted a reply to EDD not functioning properly following new update, on the site WordPress.org Forums:
@selgoy30 Can you please provide us with more details to what your problem is? Do…